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Conflict Management

eLearning / Online Course

15 Min
Listen, Read, Watch
Takeaway Tasks
100% English

Conflict can be hard to deal with, and sometimes the workplace can feel more like a battleground. As a leader, it’s your job to step in, but it can be tricky knowing when and how to do that. Some leaders ignore conflict altogether, which can lead to a toxic and damaging work environment for everyone, impacting productivity and, ultimately, the success of your business.

But conflict is just part of life. Having the skills to know when to step in and how to approach situations is a vital part of becoming a successful leader. This will help your team to work together and improve performance.

About this course

Conflict Management

Although conflict can feel quite daunting, it’s normal – not everyone will agree with everything all of the time. As a good leader, identifying when conflict needs intervention is crucial. This course will help you pick the right time. Believe it or not, conflict can be great for highlighting issues and creating better understanding if it’s handled and resolved correctly. Using the tips in this course will help all leaders achieve that, regardless of experience.

  • Conflict Management

You'll learn

  • How to identify conflict in the workplace
    1 out of 3 key points
  • How to know when to intervene
    2 out of 3 key points
  • How to manage conflict successfully
    3 out of 3 key points

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