Conflict Management Using EQ

Developing your team EQ means they will be able to assess their own feelings, acknowledge and empathize with those of their colleagues.

$ 9 USD

Developing your team EQ means they will be able to assess their own feelings, acknowledge and empathize with those of their colleagues.

$ 49 USD

Train your teams on emotional intelligence. Teach them what EQ is and how to improve it, and help them manage conflict using EQ.

$ 299 USD

Unlimited access to all courses, learning resources and collections with new content at no additional cost for a full year.

Courses: 
1
10
328
Lessons: 
4
40
1,417
Resources: 
Development Plan
Development Plan+
Multiple
Duration: 
10 minutes
110 minutes
Multiple
Access: 
30 days
60 days
12 months
Optimized for mobile

About

All workplaces feature conflicts. These range from complaints about colleagues who don’t clean up after themselves, to power struggles, and professional jealousy. Conflict management is a useful tool for helping to alleviate such challenges. But while there are lots of conflict management skills you can learn, effectively handling and resolving conflict requires something else: emotional intelligence, or EQ.

EQ is the ability to recognize and understand your emotions and those of others and to manage your own emotions. Developing their EQ means your teams will be able to assess their own feelings, acknowledge and empathize with those of their colleagues, and handle and resolve conflict more effectively as a result.

What will you learn

Conflict always involves emotions, so improving their awareness of their own and others’ emotional triggers means your teams can effectively manage tensions and disputes. Suitable for everyone, this course will show your teams why using EQ can help to prevent conflicts from escalating.

  1. The importance of conflict management
  2. The key role of EQ in resolving conflict
  3. Effective ways to manage conflict using EQ

Emotional Intelligence collection

All workplaces feature conflicts. These range from complaints about colleagues who don’t clean up after themselves, to power struggles, and professional jealousy. Conflict management is a useful tool for helping to alleviate such challenges. But while there are lots of conflict management skills you can learn, effectively handling and resolving conflict requires something else: emotional intelligence, or EQ.

EQ is the ability to recognize and understand your emotions and those of others and to manage your own emotions. Developing their EQ means your teams will be able to assess their own feelings, acknowledge and empathize with those of their colleagues, and handle and resolve conflict more effectively as a result.

Other courses in this collection

Train your teams on emotional intelligence. Teach them what EQ is and how to improve it, and help them manage conflict using EQ.

$ 9 USD

Developing your team EQ means they will be able to assess their own feelings, acknowledge and empathize with those of their colleagues.

$ 49 USD

Train your teams on emotional intelligence. Teach them what EQ is and how to improve it, and help them manage conflict using EQ.

$ 299 USD

Unlimited access to all courses, learning resources and collections with new content at no additional cost for a full year.

Courses: 
1
10
328
Lessons: 
4
40
1,417
Resources: 
Development Plan
Development Plan+
Multiple
Duration: 
10 minutes
110 minutes
Multiple
Access: 
30 days
60 days
12 months
Optimized for mobile