Greeting Customers

Teach your sales team the importance of greeting customers correctly, and help them understand how to improve customer experience.

$ 9 USD

Teach your sales team the importance of greeting customers correctly, and help them understand how to improve customer experience.

$ 49 USD

Your retail employees are the first people your customers come into contact with. Train your teams on commercial awareness, greeting customers, and product knowledge.

$ 299 USD

Unlimited access to all courses, learning resources and collections with new content at no additional cost for a full year.

Courses: 
1
10
328
Lessons: 
4
40
1,417
Resources: 
Takeaway Tasks
Tasks+
Multiple
Duration: 
10 minutes
115 minutes
Multiple
Access: 
30 days
60 days
12 months
Optimized for mobile

About

Whether spending time at the front of the store or working the “Live Chat” on the company’s website, retail employees need to know how to greet customers properly. That first impression is the foundation upon which a great shopping experience is built

Greeting a customer correctly can have some excellent benefits for the employee. Customers are likely to be more satisfied, treat retail employees with respect, and be an integral part of a pleasant work environment. This course is designed to help your team get it right the first time.

What will you learn

All customers can and should feel welcome when shopping, and it all starts from a humble greeting. From shop clerk to the manager, store to website, this training should be delivered to customer-facing colleagues working in retail, for the benefit of everyone.

  1. The importance of greeting customers
  2. The benefits and consequences of good and bad greetings
  3. How to improve customer experience

Retail Essentials collection

Whether spending time at the front of the store or working the “Live Chat” on the company’s website, retail employees need to know how to greet customers properly. That first impression is the foundation upon which a great shopping experience is built

Greeting a customer correctly can have some excellent benefits for the employee. Customers are likely to be more satisfied, treat retail employees with respect, and be an integral part of a pleasant work environment. This course is designed to help your team get it right the first time.

Other courses in this collection

Your retail employees are the first people your customers come into contact with. Train your teams on commercial awareness, greeting customers, and product knowledge.

$ 9 USD

Teach your sales team the importance of greeting customers correctly, and help them understand how to improve customer experience.

$ 49 USD

Your retail employees are the first people your customers come into contact with. Train your teams on commercial awareness, greeting customers, and product knowledge.

$ 299 USD

Unlimited access to all courses, learning resources and collections with new content at no additional cost for a full year.

Courses: 
1
10
328
Lessons: 
4
40
1,417
Resources: 
Takeaway Tasks
Tasks+
Multiple
Duration: 
10 minutes
115 minutes
Multiple
Access: 
30 days
60 days
12 months
Optimized for mobile