Service at the Cash Register

Help your retail team learn how to greet customers at the cash register and how to find opportunities to upsell with this course.

$ 9 USD

Help your retail team learn how to greet customers at the cash register and how to find opportunities to upsell with this course.

$ 49 USD

Your retail employees are the first people your customers come into contact with. Train your teams on commercial awareness, greeting customers, and product knowledge.

$ 299 USD

Unlimited access to all courses, learning resources and collections with new content at no additional cost for a full year.

Courses: 
1
10
328
Lessons: 
4
40
1,417
Resources: 
Takeaway Tasks
Tasks+
Multiple
Duration: 
15 minutes
115 minutes
Multiple
Access: 
30 days
60 days
12 months
Optimized for mobile

About

Sometimes the person at the cash register might be the only person the customer interacts with within the store. That’s a golden opportunity for your team to make their shopping experience a good one.

Why is that important? Because good customer service goes a long way. When a customer has a good in-store experience, they’ll be satisfied, which will, in turn, make your retail team’s role easier. This course is going to explain how to have this short, but important interaction correctly.

What will you learn

The customer is king, so you have to treat them like one. The service your retail teams give them at the cash register is an important part of any shopping trip. This course is perfect for those just starting out in retail, or for employees looking to refresh their customer service skills.

  1. How to greet correctly and manage personal interactions
  2. How to identify opportunities to upsell or exchange for a better deal
  3. How to compare different payment measures and how they affect customers

Retail Essentials collection

Sometimes the person at the cash register might be the only person the customer interacts with within the store. That’s a golden opportunity for your team to make their shopping experience a good one.

Why is that important? Because good customer service goes a long way. When a customer has a good in-store experience, they’ll be satisfied, which will, in turn, make your retail team’s role easier. This course is going to explain how to have this short, but important interaction correctly.

Other courses in this collection

Your retail employees are the first people your customers come into contact with. Train your teams on commercial awareness, greeting customers, and product knowledge.

$ 9 USD

Help your retail team learn how to greet customers at the cash register and how to find opportunities to upsell with this course.

$ 49 USD

Your retail employees are the first people your customers come into contact with. Train your teams on commercial awareness, greeting customers, and product knowledge.

$ 299 USD

Unlimited access to all courses, learning resources and collections with new content at no additional cost for a full year.

Courses: 
1
10
328
Lessons: 
4
40
1,417
Resources: 
Takeaway Tasks
Tasks+
Multiple
Duration: 
15 minutes
115 minutes
Multiple
Access: 
30 days
60 days
12 months
Optimized for mobile