Dealing with Stressful Situations

Train your retail teams on why situations become stressful and how to handle them to reduce their own levels of stress.

$ 9 USD

Train your retail teams on why situations become stressful and how to handle them to reduce their own levels of stress.

$ 49 USD

Your retail employees are the first people your customers come into contact with. Train your teams on commercial awareness, greeting customers, and product knowledge.

$ 299 USD

Unlimited access to all courses, learning resources and collections with new content at no additional cost for a full year.

Courses: 
1
10
328
Lessons: 
4
40
1,417
Resources: 
Takeaway Tasks
Tasks+
Multiple
Duration: 
10 minutes
115 minutes
Multiple
Access: 
30 days
60 days
12 months
Optimized for mobile

About

We’ve all been there. An unhappy customer holds you up while the line of shoppers waiting to pay gets longer and longer. Your stress levels are rising. You need to figure out a way to resolve the situation and get the line moving, or you’re going to have even more unhappy customers to deal with. So, what do you do?

Being able to deal with stressful situations will help your retail teams thrive. If they understand why situations can become stressful, they can prepare for them. Once a stressful event develops, it’s useful to know the most effective action to take. And being able to manage and reduce their own levels of stress will help them keep their cool.

What will you learn

Anyone starting out in retail will benefit from taking this course. They’ll learn why stressful situations occur, discover how to deal with them, and learn techniques that will help them handle their own levels of stress.

  1. Why do situations become stressful
  2. How to handle stressful situations
  3. How to implement techniques to manage stress

Retail Essentials collection

We’ve all been there. An unhappy customer holds you up while the line of shoppers waiting to pay gets longer and longer. Your stress levels are rising. You need to figure out a way to resolve the situation and get the line moving, or you’re going to have even more unhappy customers to deal with. So, what do you do?

Being able to deal with stressful situations will help your retail teams thrive. If they understand why situations can become stressful, they can prepare for them. Once a stressful event develops, it’s useful to know the most effective action to take. And being able to manage and reduce their own levels of stress will help them keep their cool.

Other courses in this collection

Your retail employees are the first people your customers come into contact with. Train your teams on commercial awareness, greeting customers, and product knowledge.

$ 9 USD

Train your retail teams on why situations become stressful and how to handle them to reduce their own levels of stress.

$ 49 USD

Your retail employees are the first people your customers come into contact with. Train your teams on commercial awareness, greeting customers, and product knowledge.

$ 299 USD

Unlimited access to all courses, learning resources and collections with new content at no additional cost for a full year.

Courses: 
1
10
328
Lessons: 
4
40
1,417
Resources: 
Takeaway Tasks
Tasks+
Multiple
Duration: 
10 minutes
115 minutes
Multiple
Access: 
30 days
60 days
12 months
Optimized for mobile