Developing Product Knowledge

With good product knowledge, your team will understand the items they're selling. Train your teams on why product knowledge is important and how to improve it.

$ 9 USD

With good product knowledge, your team will understand the items they're selling. Train your teams on why product knowledge is important and how to improve it.

$ 49 USD

Your retail employees are the first people your customers come into contact with. Train your teams on commercial awareness, greeting customers, and product knowledge.

$ 299 USD

Unlimited access to all courses, learning resources and collections with new content at no additional cost for a full year.

Courses: 
1
10
328
Lessons: 
4
40
1,417
Resources: 
Takeaway Tasks
Tasks+
Multiple
Duration: 
15 minutes
115 minutes
Multiple
Access: 
30 days
60 days
12 months
Optimized for mobile

About

Making a sale can be tough. Sometimes, to be successful, your retail teams need access to every sales technique in the book. Of course, it helps if you have a great product. But when they’re trying to sell that product to a customer, it doesn’t look good if the customer knows more about it than your team.

That’s when good product knowledge can help. With good product knowledge, your retail employees will understand the items they’re selling, what the products can do for your customer, and even what their limitations are. When your teams know your products inside out, they’ll be able to sell with confidence and answer any questions your customers may have.

What will you learn

This course is for all retail employees. It’ll give them tips on good product knowledge, show how it can benefit them, and explain how to develop it further if necessary. And, once developed, they’ll find out how to use their product knowledge to boost sales.

  1. The benefits of good product knowledge
  2. How to improve your product knowledge
  3. How to use product knowledge to boost sales

Retail Essentials collection

Making a sale can be tough. Sometimes, to be successful, your retail teams need access to every sales technique in the book. Of course, it helps if you have a great product. But when they’re trying to sell that product to a customer, it doesn’t look good if the customer knows more about it than your team.

That’s when good product knowledge can help. With good product knowledge, your retail employees will understand the items they’re selling, what the products can do for your customer, and even what their limitations are. When your teams know your products inside out, they’ll be able to sell with confidence and answer any questions your customers may have.

Other courses in this collection

Your retail employees are the first people your customers come into contact with. Train your teams on commercial awareness, greeting customers, and product knowledge.

$ 9 USD

With good product knowledge, your team will understand the items they're selling. Train your teams on why product knowledge is important and how to improve it.

$ 49 USD

Your retail employees are the first people your customers come into contact with. Train your teams on commercial awareness, greeting customers, and product knowledge.

$ 299 USD

Unlimited access to all courses, learning resources and collections with new content at no additional cost for a full year.

Courses: 
1
10
328
Lessons: 
4
40
1,417
Resources: 
Takeaway Tasks
Tasks+
Multiple
Duration: 
15 minutes
115 minutes
Multiple
Access: 
30 days
60 days
12 months
Optimized for mobile