Dealing with Difficult Personalities

Knowing how to handle difficult personalities is a vital skill. This course covers the coping & negotiating strategies to keep teams cohesive.

$ 9 USD

Knowing how to handle difficult personalities is a vital skill. This course covers the coping & negotiating strategies to keep teams cohesive.

$ 49 USD

It takes a village to raise a child. And it takes a team to grow a business. These courses cover the basics of working better together.

$ 299 USD

Unlimited access to all courses, learning resources and collections with new content at no additional cost for a full year.

Courses: 
1
14
328
Lessons: 
3
60
1,417
Resources: 
Takeaway Tasks
Tasks+
Multiple
Duration: 
10 minutes
145 minutes
Multiple
Access: 
30 days
60 days
12 months
Optimized for mobile

About

We all know someone who can be bossy or a bit of a know-it-all, don’t we? How about someone who always criticizes or doesn’t contribute and lets others pick up the slack? Politely, we describe them as ‘difficult’.

Dealing with pleasant, positive people is easy. But everyone goes through a period in their life when they aren’t at their best or are ‘difficult’, at least from someone else’s point of view.

Whether it’s a ‘one-off’ or a permanently difficult personality you’re dealing with, being able to maintain a relationship with them in the workplace is vital for achieving goals successfully.

What will you learn

Dealing with ‘difficult people can be, well, difficult. But your ability to deal with different types of people may influence your success and overall happiness more than many other skills you might develop, so it’s important stuff. This course will help by teaching you coping and negotiating strategies for dealing with those difficult people in your life.

  1. How to be assertive with someone difficult and different types of difficult people
  2. How to keep a clear narrative and communicate successfully
  3. How to deal with difficult people and how to defuse difficult encounters

Teamwork Essentials collection

We all know someone who can be bossy or a bit of a know-it-all, don’t we? How about someone who always criticizes or doesn’t contribute and lets others pick up the slack? Politely, we describe them as ‘difficult’.

Dealing with pleasant, positive people is easy. But everyone goes through a period in their life when they aren’t at their best or are ‘difficult’, at least from someone else’s point of view.

Whether it’s a ‘one-off’ or a permanently difficult personality you’re dealing with, being able to maintain a relationship with them in the workplace is vital for achieving goals successfully.

Other courses in this collection

It takes a village to raise a child. And it takes a team to grow a business. These courses cover the basics of working better together.

$ 9 USD

Knowing how to handle difficult personalities is a vital skill. This course covers the coping & negotiating strategies to keep teams cohesive.

$ 49 USD

It takes a village to raise a child. And it takes a team to grow a business. These courses cover the basics of working better together.

$ 299 USD

Unlimited access to all courses, learning resources and collections with new content at no additional cost for a full year.

Courses: 
1
14
328
Lessons: 
3
60
1,417
Resources: 
Takeaway Tasks
Tasks+
Multiple
Duration: 
10 minutes
145 minutes
Multiple
Access: 
30 days
60 days
12 months
Optimized for mobile