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Courses in English & Spanish

Choose from hundreds of interactive video lessons in a variety of categories. All courses have been designed to be accessible to both individuals with little or no experience and advanced learners, taught by world-class subject matter experts.

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50min 19 lessons
English

Workplace Housekeeping

5 Courses Collection

Train your teams on workplace housekeeping. Teach them about workplace inspections and near misses with this course collection.
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30min 5 lessons
English

Coding for Everyone

5 Courses Collection

Train everyone on the basics of coding with this online course collection.
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150min 49 lessons
English

Sales Training Essentials

10 Courses Collection

This collection is for those starting a career in sales or marketing who need to build foundational knowledge on strategies & techniques.
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50min 20 lessons
English

Customer Service Applied

5 Courses Collection

Customer service is one of the most challenging jobs, but these courses will teach you to navigate even the most difficult situations.
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60min 20 lessons
English

Finance Training Essentials

5 Courses Collection

Discover the importance of financial management and how you can keep both your personal and business finances in order with this collection.
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30min 5 lessons
Spanish

Seguridad Informatica

10 Courses Collection

Forma a tu equipo con esta colección de cursos de seguridad informática para que se protejan del robo de datos y el fraude electrónico.

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30min 5 lessons
Spanish

Habilidades de Ventas Aplicadas

5 Courses Collection

Forma a tu equipo con esta colección de cursos de venta avanzadas como habilidades para hacer preguntas, priorizar prospectos y mucho más.
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30min 5 lessons
English

Marketing Skills Mastery

10 Courses Collection

Train your marketing teams on marketing topics such as campaign management, content management systems and more with this course collection.
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30min 5 lessons
Spanish

Fundamentos de Seguridad en el Lugar de Trabajo

10 Courses Collection

Forma a tu equipo con esta colección de cursos sobre seguridad en el trabajo para conocer las causas comunes de las lesiones y evitarlas.
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55min 72 lessons
English

Presentation Skills

10 Courses Collection

Train yourself on setting up for successful presentations. Understand what makes a good presentation. Learn how to create and present better with this course collection.
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110min 42 lessons
English

Business Innovation

10 Courses Collection

Designed to help your teams develop and strengthen valuable skills, including critical thinking, observation, adaptability, logical thinking, and problem-solving.
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30min 5 lessons
English

OSHA: Workplace Safety

5 Courses Collection

Train your workers on workplace safety according to OSHA standards with this course collection.
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30min 5 lessons
English

Nurturing Talent

5 Courses Collection

Train your managers on nurturing talent in your company with this course collection.
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30min 10 lessons
Spanish

Ventas Avanzadas

10 Courses Collection

Forma a tu equipo con esta colección de cursos de habilidades de ventas aplicadas como la venta virtual, metodologías de venta, llamada en frío y mucho más.
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30min 5 lessons
English

Information Technology

4 Courses Collection

Gain a solid foundational knowledge of all branches of information technology.
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110min 40 lessons
English

Emotional Intelligence

10 Courses Collection

Train your teams on emotional intelligence. Teach them what EQ is and how to improve it, and help them manage conflict using EQ.
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30min 5 lessons
English

Career Management

9 Courses Collection

Train your employees on unlocking their full potential with courses on working smart, preparing for internal interviews, and more.
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30min 5 lessons
Spanish

Atencion al Cliente Avanzado

10 Courses Collection

Forma a tu equipo con esta colección de cursos de asistencia al cliente como la comprensión de los tipos de clientes y mucho más.
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30min 5 lessons
English

Networking

10 Courses Collection

Train everyone on what networking is, how to network virtually, how to prepare, and more with this course collection.

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100min 36 lessons
English

Diversity and Inclusion

10 Courses Collection

Train your staff on diversity and inclusion. Teach them the concepts of understanding unconscious bias and confronting discrimination.
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120min 44 lessons
English

Project Management Applied

10 Courses Collection

Project management skills are essential to get work done. Learn how to choose the proper methodology for your project and go into detail planning it.
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55min 20 lessons
English

Personal Finances

5 Courses Collection

Learn how to manage your budget and set financial goals. Understand how to tackle debt and how to save with this course collection.
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120min 39 lessons
English

Marketing Skills Applied

10 Courses Collection

Train your marketing teams on digital marketing practices, like email marketing, PPC, and the development of marketing strategies.
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30min 5 lessons
English

Safety Leadership

5 Courses Collection

Train your managers and leaders on the fundamentals of safety leadership with this course collection.
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110min 37 lessons
English

Entrepreneurship

10 Courses Collection

Entrepreneurship is the power that fires up your business engine. Enhance your entrepreneurial skills and learn how to get into the entrepreneurial mindset.
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30min 5 lessons
English

Business Continuity

5 Courses Collection

Learn about business continuity and disaster recovery. Understand more about business resilience with this course collection.
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110min 44 lessons
English

Leadership Tool Kit

10 Courses Collection

Transform your managers into leaders and see how every team member can achieve success at work with strong leadership in place.
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30min 5 lessons
English

Customer Service Mastery

10 Courses Collection

Customer service lies at the heart of every business. If you want to maintain a good relationship with customers, you need to keep them happy..
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30min 5 lessons
English

Mindfulness

10 Courses Collection

Train your employees on breathing techniques, remaining calm, dealing with grief, and more with this course collection.
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330min 59 lessons
English

Customer Success and Service

9 Courses Collection

This collection includes courses such as managing a successful contact center, cultural sensitivity, handling dissatisfied customers and much more.
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30min 10 lessons
Spanish

Fundamentos de Recursos Humanos

19 Courses Collection

Forma a tu equipo con esta colección de cursos de RR. HH. que cubre las habilidades necesarias para resolver los retos del lugar de trabajo.
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105min 36 lessons
English

Communication Skills Applied

10 Courses Collection

Learn how to communicate better under stress. Understand how to use and interpret body language and the importance of the tone of voice.
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100min 37 lessons
English

Data Analysis

9 Courses Collection

Learn the fundamentals of data analysis, the power of Big Data and understand how to analyze and visualize data with this course collection.
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115min 37 lessons
English

Sales Mastery

11 Courses Collection

Train your teams on advanced sales skills like virtual selling, sales methodologies, cold calling, and more with this course collection.
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30min 5 lessons
English

Situational Leadership

5 Courses Collection

Train your managers on the concept of situational leadership with this course collection.
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110min 42 lessons
English

The Leadership Role Model

10 Courses Collection

Being a leader is challenging. This collection will show you how to analyze and handle a wide range of situations you may face in your role.
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30min 5 lessons
English

Management

1 Courses Collection

With this practical guidance and training, you'll learn how to become a better leader.
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30min 5 lessons
English

Hybrid Working

5 Courses Collection

Train your managers on hybrid working and teach them how to create an inclusive hybrid working environment with this collection.
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30min 5 lessons
English

Diversity

10 Courses Collection

Diversity, Equity, and Inclusion (D/E/I) best practices that may be implemented immediately in your firm
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100min 48 lessons
English

Leadership Training Essentials

10 Courses Collection

Whether you’re an employee, a team manager, or a company executive, strong leadership skills are what make you stand out in the workplace.
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30min 20 lessons
English

Online Social Presence

5 Courses Collection

Social media isn't only for personal use anymore. Learn how to use it for networking purposes, and business to connect with their audience.
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30min 5 lessons
English

Artifical Intelligence Essentials

5 Courses Collection

Train your teams on the basics of artificial intelligence with this course collection.

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50min 20 lessons
English

Recruitment Essentials

5 Courses Collection

Take the stress out of recruitment by learning new skills that will smooth out the process for both employers and employees.
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30min 5 lessons
English

Retail Applied

5 Courses Collection

Train your retail teams on commercial and product awareness, the importance of store windows, and more, with this course collection.
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100min 44 lessons
English

Marketing Training Basics

10 Courses Collection

These 10 courses are for anyone involved in marketing, whether creating content, managing social media, or developing the strategy.
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60min 22 lessons
English

Project Management Training Essentials

5 Courses Collection

What is work, if not an endless string of projects? Make sure every project you work on is a success by learning how to efficiently handle each stage of it.
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30min 5 lessons
Spanish

Fundamentos de Atencion a Clientes

10 Courses Collection

Forma a tu equipo con esta colección de cursos de fundamentos de atención a clientes como importancia de la marca y la lealtad del cliente
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30min 5 lessons
English

Risk and Uncertainty

5 Courses Collection

Train everyone on dealing with risks and making decisions in uncertain situations with this course collection.
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30min 5 lessons
English

Health and Wellness

2 Courses Collection

Even in the midst of adversity, it is possible to become emotionally resilient.
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115min 40 lessons
English

Digital Transformation Essentials

10 Courses Collection

Learn what digital transformation is and how it’s different from change. Dive into the 4 types of digital transformation and get familiar with the concept.
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60min 20 lessons
English

Project Management Mastery

5 Courses Collection

Train yourself and your managers on the most popular project management methodologies and techniques with this course collection.
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60min 22 lessons
English

Sales Skills Applied

5 Courses Collection

Strengthen your selling skills and learn new techniques that will help you generate more leads, build rapport, and close more deals.
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105min 43 lessons
English

Learning Essentials

10 Courses Collection

Learning how to learn and how to teach are underrated but vital skills in the workplace. These courses cover how to become a better teacher.
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30min 5 lessons
Spanish

Fundamentos de Ventas

10 Courses Collection

Forma a tus equipos con esta colección de cursos de fundamentos de ventas como el proceso de ventas, la presentación de ventas y mucho más.
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145min 60 lessons
English

Employee Teamwork Training Esssentials

14 Courses Collection

It takes a village to raise a child. And it takes a team to grow a business. These courses cover the basics of working better together.
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150min 69 lessons
English

Customer Service Training Essentials

10 Courses Collection

This collection is ideal for those starting a career in customer-facing roles. It will help form the proper foundation to build knowledge on.
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120min 46 lessons
English

Coaching and Mentoring Essentials

10 Courses Collection

Transform your workforce from good to fantastic by training your leaders to be coaches who encourage and promote growth in the company.
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30min 10 lessons
Spanish

Fundamentos de Liderazgo

10 Courses Collection

Forma a tu equipo con esta colección de cursos sobre liderazgo por ejemplo, cómo ser valiente, auténtico y cómo inspirar a los demás.
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100min 39 lessons
English

Workplace Safety Training Essentials

10 Courses Collection

Whether you work from home, an office, or on-site, optimizing your workspace will reduce your risk of injury and increase your productivity.
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30min 5 lessons
Spanish

Atencion a Clientes Aplicado

5 Courses Collection

Forma a tu equipo con esta colección de cursos de atención al cliente que les enseñarán a resolver incluso las situaciones más difíciles.
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30min 5 lessons
English

Remote Leadership

5 Courses Collection

Train your managers on the fundamentals of remote leadership, like building trust and remote goal setting, with this course collection.
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110min 41 lessons
English

Compliance Essentials

10 Courses Collection

Step into compliance training with this collection of essential regulations, best practices, and other compliance topics for the workplace.
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130min 51 lessons
English

Cybersecurity Training Essentials

26 Courses Collection

Learn the importance of strong passwords, how to keep data and mobile phones safe, and how to prevent viruses and malware from destroying your devices.
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30min 5 lessons
English

Food Safety Essentials

5 Courses Collection

Train your employees on food safety concepts like food fraud prevention and food allergies with this course collection.

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30min 5 lessons
English

HR

2 Courses Collection

The management of human resources is essential to the growth of any company or organization. Learn the fundamental tasks and duties of HR positions.
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30min 10 lessons
Spanish

Diversidad e Inclusion

10 Courses Collection

Forma a tus equipos con esta colección de cursos en materia de diversidad e inclusión que les ayudarán a convertirse en líderes inclusivos.
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30min 5 lessons
English

Mastering Happiness

5 Courses Collection

Train everyone on finding happiness within themselves. Understand the power of self-reflection with this collection.
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30min 5 lessons
English

Adaptive Leadership

5 Courses Collection

Train your managers on adaptive leadership. Teach them concepts like self-correction and using authority with this course collection.
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115min 40 lessons
English

Retail Essentials

10 Courses Collection

Your retail team are the first people your customers come into contact with. Train them on commercial awareness, greeting customers, and product knowledge.
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30min 5 lessons
English

Employee Termination

5 Courses Collection

Train your HR staff and managers on handling employee termination better with this course collection.
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110min 39 lessons
English

Work Ethic

10 Courses Collection

Discover the skills that will help you develop a strong work ethic and make you thrive in the workplace with this course collection.
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100min 39 lessons
English

Well-Being

10 Courses Collection

Maintaining your well-being is crucial for living a healthy, balanced life. Learn the importance of prioritizing health and well-being.
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100min 40 lessons
English

HR Training Essentials

9 Courses Collection

Don’t let conflict or logistics get in the way of work. This collection covers the skills needed to address and solve workplace challenges.
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Unlimited access to 595+ courses in English & Spanish

Stream anytime, anywhere and at your own pace, with new courses added every week. Discover new courses, collections and categories to boost your skills.

English Courses
Business Skills
Human Resources
Leadership
Personal Development
Safety & Compliance
Sales & Service
Sector Specific
Customer Success
Information & Data
Diversity & Inclusion
Health & Wellness
Personnel
Spanish Courses
Servicio al Cliente
Ventas
Informatica
Seguridad Laboral
Diversidad e Inclusión
Liderazgo
Recursos Humanos
Tracking and Improving the Customer Experience
English

Tracking and Improving the Customer Experience

Customer Service Mastery Collection

This course is for anyone working in customer service who wants to create a great customer experience. They will learn how customer service fits into the customer experience, how important it is to track and improve the customer experience, and practical ways to measure and enhance that experience.
Making Decisions
English

Making Decisions

Leadership Essentials Collection

Learn why being decisive in the workplace is important, and how to quickly and consistently make the best decisions possible.
La presentacion de ventas
English

La presentacion de ventas

Fundamentos de Ventas Collection

Forma a tu equipo con este curso online que ofrece recomendaciones y consejos sobre cómo dar una buena presentación para lograr ventas.
Digital Accessibility
English

Digital Accessibility

Diversity and Inclusion Collection

Train your teams on digital accessibility and its key principles. Help them understand the benefits of accessible content with this course.
Kanban in Practice
English

Kanban in Practice

Project Management Mastery Collection

Train your project managers on the core principles of the Kanban methodology. Teach them the pros and cons, and how to build a Kanban board.
Performance Management
Spanish

Performance Management

HR Essentials Collection

Discover the best way to conduct performance management so that your teams know exactly what they do well, and where they can improve.
Kicking Bad Habits
Spanish

Kicking Bad Habits

Well-Being Essentials Collection

Bad habits can negatively impact your performance at work, which is why it’s important to learn how to recognize and get rid of them.
Como vender de forma etica
English

Como vender de forma etica

Ventas Avanzadas Collection

Forma a tu equipo con este curso online sobre cómo construir una base ética para sus ventas y los beneficios de vender de forma más ética.
Creacion de beneficios
Spanish

Creacion de beneficios

Fundamentos de Ventas Collection

Forma a tu equipo con este curso online sobre el mejor modo de explicar los beneficios de tu producto o servicio a tus prospectos.
Customer Service Fundamentals
English

Customer Service Fundamentals

Customer Success and Service Collection

This course will zero in on the fundamentals of customer service. You’ll learn how customer service impacts a business, how to balance being personable and being professional, and how you can meet and exceed customer expectations.
Financial Risk Management
English

Financial Risk Management

Finance Training Essentials Collection

Train your managers on financial risks and show them how to identify those risks with this course.
Learning to Let Go
English

Learning to Let Go

Mindfulness Collection

Train everyone on processes that will help them let go of negative thoughts and teach them what letting go means with this course.
Participacion del empleado
English

Participacion del empleado

Fundamentos de Recursos Humanos Collection

Este curso online te ayudará a entender, identificar, contribuir y promover los beneficios de una cultura participativa en el trabajo.

Los riesgos del secuestro de datos
Spanish

Los riesgos del secuestro de datos

Seguridad Informtica Collection

Forma a tu equipo sobre cómo puedes prevenir los secuestros de datos y protegerte de estos ataques con este curso online.
Customer Service through Social Media
English

Customer Service through Social Media

Customer Service Mastery Collection

Train your customer service teams on how to use social media to engage with customers with this course. Imagine you work in a restaurant and one of your customers complains about the food.
Assertive Communication
English

Assertive Communication

Communication Skills Applied Collection

Being assertive is about expressing opinions clearly and calmly, without apologizing for them. Learn more on assertive communication.
The Power of Social Media
English

The Power of Social Media

Marketing Essentials Collection

Learning how to leverage the power of social media can help make your company’s brand more recognizable, increasing your sales and success.
Situational Leadership - Delegating Leadership
Spanish

Situational Leadership - Delegating Leadership

Situational Leadership Collection

Train your managers and leaders on situational leadership. Show them what delegating leadership is with this course.
Email Marketing
English

Email Marketing

Marketing Skills Applied Collection

Train your marketing teams on the benefits of email marketing, and teach them how to create an effective email marketing strategy.
Servicio al cliente personalizado
English

Servicio al cliente personalizado

Atencion al Cliente Avanzado Collection

Forma a tu equipo de venta sobre las ventajas de brindar un servicio al cliente personalizado y algunas estrategias para crearlo.
Washing your Hands
English

Washing your Hands

Workplace Housekeeping Collection

Train everyone on the importance of good hand hygiene and teach them effective hand-washing techniques with this course.
Managing your own Decisions
English

Managing your own Decisions

Risk and Uncertainty Collection

Train everyone on managing decisions. Show them how to make rational, positive decisions despite the fear of failure with this course.
Identifying Employees and Personal Goals
English

Identifying Employees and Personal Goals

Nurturing Talent Collection

Train leaders, team managers and HR staff on working with employees to identify their personal goals with this course.
Being Prepared to Fail
English

Being Prepared to Fail

Entrepreneurship Collection

Being prepared to succeed in business isn’t enough. You need to be prepared to fail. Learn how to recover financially, and emotionally with this course.
Digital Optimization
English

Digital Optimization

Marketing Skills Applied Collection

Train your marketing executives on the processes and benefits of digital optimization, and teach them how to develop a digital optimization strategy.
Cumplimiento de las expectativas del cliente
English

Cumplimiento de las expectativas del cliente

Fundamentos de Atencion a Clientes Collection

Forma a tu equipo sobre cómo el cumplimiento de las expectativas es importante para que la experiencia del cliente sea satisfactoria.
Taking Calculated Risks
English

Taking Calculated Risks

Entrepreneurship Collection

Risks can be scary. But you can reduce the fear of risks and measure the impact they can have on your business. Learn how in this course.
Como lograr la claridad en la comunicacion
English

Como lograr la claridad en la comunicacion

Atencion al Cliente Avanzado Collection

Forma a tu equipo con este curso que les ayudará a entender cómo organizar, comunicar y presentar la información a los clientes con claridad
The Importance of Training
English

The Importance of Training

HR Essentials Collection

The benefits of offering training and development to employees are far-reaching, as they help team members gain and retain new skills.
Relaciones con los clientes
English

Relaciones con los clientes

Fundamentos de Atencion a Clientes Collection

Forma a tu equipo con este curso sobre lo que significa construir una relación, analizar una situación y el comportamiento de los clientes.
Anticipating Customers Needs
Spanish

Anticipating Customers Needs

Customer Service Mastery Collection

Train everyone on the types of content that could be considered inappropriate on social media with this course. Social media is a fantastic tool. It’s given us the ability to connect with people around the world and share our lives in a creative and fun way.
Fire Safety Awareness
English

Fire Safety Awareness

Compliance Essentials Collection

Everyone can be at risk in the event of a fire. Learn how to prevent a fire in the workplace and how to respond correctly in the event of a fire with this course.
Closing a Project
English

Closing a Project

Project Management Essentials Collection

Learn how to close projects successfully once they have been completed, and how making time for evaluation can help improve future projects.
The Right Way to use Social Media
English

The Right Way to use Social Media

Online Social Presence Collection

Social media is everywhere and is only getting more popular, so this course will be useful to everyone taking it. Learn how to create a personal social media strategy. Understand how to get the most out of social media with this course.
Is Digital Transformation just Change
English

Is Digital Transformation just Change

Digital Transformation Collection

Train your teams on the differences between change and digital transformation and the benefits of digital transformation with this course.
Internet of Things Attacks
English

Internet of Things Attacks

Cybersecurity Essentials Collection

While “smart” devices may make our lives more convenient, they’re also vulnerable to cyberattacks. Learn how to protect your devices.
The Power of Influence
English

The Power of Influence

Entrepreneurship Collection

Learn why having influence is important in business, how to increase yours, and how to use it to create change in the workplace.
The Different Content Marketing Strategies
English

The Different Content Marketing Strategies

Marketing Skills Mastery Collection

Train your marketing executives in content marketing strategies and teach them the KPIs they need to apply to them with this course.
Questioning Skills
English

Questioning Skills

Sales Skills Applied Collection

Discover how to ask the right types of questions, at exactly the right time, so that you can quickly identify every customer’s needs.
Do Your Research - Brand and Product
English

Do Your Research - Brand and Product

Marketing Essentials Collection

This course will teach you about the importance of market research, how it works, and how you can use it to grow your business.
Information Security Governance
New
English

Information Security Governance

Cybersecurity Essentials Collection

Train your operations, security, and IT managers on information security governance and the policies they need to include in ISG planning.
Turning Ideas into Action
English

Turning Ideas into Action

Entrepreneurship Collection

The right ideas are vital to a company’s success. Learn how to analyze and turn ideas into actions, and make your vision a reality.
Using Authority and Power - Taking Chances
English

Using Authority and Power - Taking Chances

Adaptive Leadership Collection

Train managers on the differences between leadership, authority, and power and the importance of developing informal authority.
The Power of Pillar Pages
English

The Power of Pillar Pages

Marketing Skills Mastery Collection

Teach your marketing teams how to create and manage their own pillar pages and why it’s important, with this online course.
Celebrating Difference and Diversity
English

Celebrating Difference and Diversity

Teamwork Essentials Collection

Embracing diversity in the workplace will help create a team of multiple perspectives, allowing for the best work to be accomplished.
What is coding
English

What is coding

Coding for Everyone Collection

Train everyone on the different types of code. Teach them how those types of code are used with this course.
Overcoming Resistance to Shared Responsibility
Spanish

Overcoming Resistance to Shared Responsibility

Adaptive Leadership Collection

Train your managers and leaders on mobilizing responsibility. Show them the steps of designing effective interventions with this course.
Becoming an Inclusive Leader
English

Becoming an Inclusive Leader

Diversity and Inclusion Collection

Help your managers become inclusive leaders by understanding inclusive leadership and learning how to implement it in the workplace.
Managers vs Leaders
English

Managers vs Leaders

Leadership Tool Kit Collection

Learn how to become more than just a manager. Become a leader that your team will look up to, and that is known for being a top performer.
What is Adaptive Leadership
English

What is Adaptive Leadership

Adaptive Leadership Collection

Train your managers and leaders on adaptive leadership. Teach them the 4 main principles of adaptive leadership with this course.
Managing Your Pipeline
English

Managing Your Pipeline

Sales Essentials Collection

This course covers how to manage a sales pipeline. Topics include: monitoring metrics, prioritizing prospects, and meeting targets.
Building Trust and Rapport
English

Building Trust and Rapport

Coaching & Mentoring Essentials Collection

Building trust with the people that you’re coaching helps ensure that your efforts have a positive impact on their professional development.
Gestion del desempeño
English

Gestion del desempeño

Fundamentos de Recursos Humanos Collection

Este curso ayudará a tu equipo a entender la función de RR. HH. en la gestión del desempeño y cómo lograr que sea un proceso justo y eficaz.
Tener confianza
Spanish

Tener confianza

Fundamentos de Liderazgo Collection

Con este curso online forma a tu equipo sobre los beneficios de tener confianza en ti mismo y cómo te ayudará a mejorar en el trabajo.
Tecnologia
English

Tecnologia

Fundamentos de Atencion a Clientes Collection

Forma a tu equipo con este curso sobre qué es la tecnología, cómo se puede utilizar, cómo seleccionar la más adecuada para tu empresa.
Fall Prevention
English

Fall Prevention

OSHA: Workplace Safety Collection

Train your staff on fall prevention. Teach them how to use the correct equipment and fall protection for their job with this course.
Managing Change
English

Managing Change

Leadership Tool Kit Collection

Learn how you can make change more manageable for your team, and how you can make it a positive experience for everyone involved.
Conducir y usar tu teléfono
Spanish

Conducir y usar tu teléfono

Fundamentos de Seguridad en el Lugar de Trabajo Collection

Forma a tu equipo con este curso online que ofrece información y consejos sobre las alternativas al uso del teléfono mientras conduces.

7 Types of Interviews and When to Use Them
English

7 Types of Interviews and When to Use Them

HR Collection

Take your interview process to the next level with these seven styles and when to use them.
Gestion y desarrollo de talentos
Spanish

Gestion y desarrollo de talentos

Fundamentos de Recursos Humanos Collection

Este curso online te ayudará a comprender mejor qué es la gestión de talentos y cómo crear la estrategia adecuada para tu negocio.
Ingenieria social
English

Ingenieria social

Seguridad Informtica Collection

Descubre cómo funciona la ingeniería social en la protección de datos y cómo puedes protegerte de los ataques de los ciberestafadores.
Social Media - Hints and Tips to avoid
English

Social Media - Hints and Tips to avoid

Online Social Presence Collection

Train everyone on the types of content that could be considered inappropriate on social media with this course. If people aren’t thoughtful when using social media, they could land themselves in hot water and have to face the repercussions. Luckily, this course will help explain what not to do on social media.
Learning Culture in the Workplace
English

Learning Culture in the Workplace

Learning Essentials Collection

Discover the importance of establishing a learning culture in the workplace, and the benefits that come with a workforce motivated to learn.
The Power of Networking
English

The Power of Networking

Marketing Essentials Collection

Discover how to build connections and establish the right network for your business so that you can unlock new opportunities for growth.
The Five Ps - Persistence Patience - Purpose - People and Profits
English

The Five Ps - Persistence Patience - Purpose - People and Profits

Entrepreneurship Collection

This course will help you boost your entrepreneurship skills by mastering the Five Ps: Persistence, Patience, Purpose, People, and Profits.
Implementing a Performance Plan
Spanish

Implementing a Performance Plan

Employee Termination Collection

Train your managers and HR staff on preparing, presenting, and implementing a performance plan for an employee with this course.
Equality and Diversity
English

Equality and Diversity

Compliance Essentials Collection

Learn why equality and diversity in the workplace are important, and see how you can promote them in your workplace with this course.
Service at the Cash Register
English

Service at the Cash Register

Retail Essentials Collection

Help your retail team learn how to greet customers at the cash register and how to find opportunities to upsell with this course.
Como investigar a tu prospecto
English

Como investigar a tu prospecto

Habilidades de Ventas Aplicadas Collection

Forma a tu equipo con este curso sobre cómo investigar prospectos de forma eficaz para delinear un "perfil completo" y mejorar las ventas.

Time Management
English

Time Management

Work Ethic Collection

Time management is important - more so in the workplace. Learn why, as well as how to manage limited time, with this course.
Embracing Risk and Uncertainty
English

Embracing Risk and Uncertainty

Risk and Uncertainty Collection

Train everyone on using risk-taking to improve their life. Show them how to embrace uncertainty with this course.
Delegation and Empowerment
English

Delegation and Empowerment

Leadership Essentials Collection

Make every member of your team feel important and needed by learning how to delegate, and empower them with the right responsibilities.
The Power of Self-Reflection
English

The Power of Self-Reflection

Mastering Happiness Collection

Train everyone on the personal and practical benefits of self-reflection and show them methods of self-reflection with this course.
Avoiding Distractions
Spanish

Avoiding Distractions

Work Ethic Collection

Being able to avoid distractions is a skill you can learn and a muscle you can strengthen. Learn how to focus better with this course.
Finding Happiness Within Yourself
Spanish

Finding Happiness Within Yourself

Mastering Happiness Collection

Learn how to embrace positive feelings and break down personal barriers that prevent your happiness with this course.
The Hidden Benefits of Delusion
Spanish

The Hidden Benefits of Delusion

Health and Wellness Collection

Discover the ways delusion supports well-being and a functional, successful society.
The Power of a Strong Password
Spanish

The Power of a Strong Password

Cybersecurity Essentials Collection

Strong passwords are essential for both work & personal tech. To keep your data safe, this course covers why and how to create a strong one.

Whistleblowing
Spanish

Whistleblowing

Compliance Essentials Collection

To blow the whistle on a company is a big step and comes with a lot of pitfalls. Learn about whistleblowing, and understand the steps in the whistleblowing process.
The Power of Imagination
Spanish

The Power of Imagination

Entrepreneurship Collection

In business, imagination can help you solve problems and look at them in new ways. Here’s how to improve your imagination.
Viral Marketing
Spanish

Viral Marketing

Marketing Skills Applied Collection

Train your marketing executives on viral marketing, its benefits, and how to create a viral campaign, with this course.
The Art of Listening - For Coaching
Spanish

The Art of Listening - For Coaching

Coaching & Mentoring Essentials Collection

Learn about the importance of listening to your employees and understanding their needs in order to coach them in the best way possible.
Creativity and EQ
Spanish

Creativity and EQ

Emotional Intelligence Collection

Creativity is a skill, and all of us can learn to be more inventive. Learn how EQ affects creativity and how to improve EQ with this course.
Scrum in Practice
Spanish

Scrum in Practice

Project Management Mastery Collection

Train your Project Managers on the basic principles of the Scrum methodology and on creating a workflow based on Scrum with this course.
Ergonomia en la estacion de trabajo
Spanish

Ergonomia en la estacion de trabajo

Fundamentos de Seguridad en el Lugar de Trabajo Collection

Con este curso online aprenderás los beneficios de una buena ergonomía y cómo mantenerte cómodo y libre de lesiones en el lugar de trabajo.
Practicing Situational Leadership
Spanish

Practicing Situational Leadership

Situational Leadership Collection

Train your managers on practicing Situational Leadership. Teach them how to assess performance readiness with this course.
Do Not Walk and Text
Spanish

Do Not Walk and Text

Workplace Essentials Collection

While texting and walking may not seem like a dangerous activity, every day it causes accidents and injuries that are completely avoidable.
Using Body Language
Spanish

Using Body Language

Communication Skills Applied Collection

Matching your body language with the words you're saying is important. Learn more on using your body language and controlling your nonverbal cues with this course.
Venta virtual
Spanish

Venta virtual

Ventas Avanzadas Collection

Este curso online te explicará los nuevos procesos necesarios para mejorar tu potencial de ventas virtuales en la vida empresarial actual.
Overcoming Shyness
Spanish

Overcoming Shyness

Networking Collection

Learn how to use strategies to overcome shyness and adopt the right mindset for networking with this course.
The Importance of Brand
Spanish

The Importance of Brand

Customer Service Essentials Collection

This course shows how matching customer service to your brand values makes an impact on the quality of service across your company.
Zachary Wood on Having Uncomfortable Conversations About Sensitive Issues
Spanish

Zachary Wood on Having Uncomfortable Conversations About Sensitive Issues

Diversity Collection

Learn how to have difficult conversations on controversial issues.
What is Artificial Intelligence
Spanish

What is Artificial Intelligence

Artifical Intelligence Essentials Collection

Train everyone on the basics of artificial intelligence. Teach them what AI is and its different types with this course.
Los cuatro tipos de lideres
Spanish

Los cuatro tipos de lideres

Fundamentos de Liderazgo Collection

Forma a tu equipo con este curso online que presenta los diferentes estilos de liderazgo y descubre cuál estilo funciona mejor para ti.

Career Planning
Spanish

Career Planning

Recruitment Essentials Collection

Having a solid, well-thought-out career plan is a key step in achieving your goals and reaching your fullest potential at work.
What Makes a Good Presentation
Spanish

What Makes a Good Presentation

Presentation Skills Collection

Train your teams on what makes a good presentation and help them adopt good presentation techniques with this course.
Como gestionar tu proceso de ventas
Spanish

Como gestionar tu proceso de ventas

Fundamentos de Ventas Collection

Forma a tu equipo de ventas sobre cómo simplificar y reducir los inconvenientes del proceso de ventas con este curso online.
How to Recognize and Overcome Bias
Spanish

How to Recognize and Overcome Bias

Diversity Collection

Learn to see limiting hidden beliefs and biases—and get strategies to overcome them.
Leading with Respect and Respecting Others
Spanish

Leading with Respect and Respecting Others

The Leadership Role Model Collection

Learn about the importance of leading with respect, and how creating this kind of environment produces successful, productive employees.
Self-Regulation
Spanish

Self-Regulation

Emotional Intelligence Collection

Train your teams on self-regulation. Teach them the 5 characteristics of self-regulation and help them apply techniques to improve it.
The Basics of Business Writing
Spanish

The Basics of Business Writing

Data Analysis Collection

Train your teams on business writing and teach them how to use and apply good techniques in business correspondence with this course.
High-Touch Customer Service
Spanish

High-Touch Customer Service

Customer Service Mastery Collection

This course is ideal for anyone working in customer service. You will learn the difference between high-touch and low-touch customer service, the benefits of providing high-touch customer service, and some strategies for creating a high-touch customer experience.
The 5 Cs of Report Writing
Spanish

The 5 Cs of Report Writing

Data Analysis Collection

Badly written reports can be very frustrating. Train your team on the 5 Cs of report writing, and help them improve their report writing technique.
The Importance of Good Work-life Balance
Spanish

The Importance of Good Work-life Balance

Well-Being Essentials Collection

Find out how you can create a good work/life balance for yourself and why doing so will improve your productivity and overall well-being.
Changing Negative Habits
Spanish

Changing Negative Habits

Mastering Happiness Collection

Train everyone on why negative habits are a problem and teach them how to control them with this course.
Resbalones, tropezones y caidas
Spanish

Resbalones, tropezones y caidas

Fundamentos de Seguridad en el Lugar de Trabajo Collection

Este curso online ayudará a tu equipo a identificar peligros en el lugar de trabajo y tomar medidas para prevenir accidentes.

Brand Ambassadors
Spanish

Brand Ambassadors

Marketing Essentials Collection

Discover how “brand ambassadors”, or people who promote your business online, can help drive your company’s sales and growth.
The Remote Leadership Model
Spanish

The Remote Leadership Model

Remote Leadership Collection

Train your managers on the principles of the Remote Leadership Model. Show them how to adapt their leadership style to remote workers.
How to Avoid Bias in Talent Recruiting and Retention
Spanish

How to Avoid Bias in Talent Recruiting and Retention

Diversity Collection

Identify and counter unconscious bias in hiring and employee development.
PPE - Personal Protective Equipment
Spanish

PPE - Personal Protective Equipment

OSHA: Workplace Safety Collection

Train your workers on identifying when PPE is necessary. Teach them how to use appropriate PPE with this course.
IT Disaster Recovery and Fallback
Spanish

IT Disaster Recovery and Fallback

Cybersecurity Essentials Collection

Train your managers on IT disaster recovery and fallback, and teach them how to identify the right disaster recovery plan with this course.
Retirement Planning for Every Stage of Life
Spanish

Retirement Planning for Every Stage of Life

Health and Wellness Collection

Plan for your retirement now, and set yourself up for a picturesque golden years.
Develop a Thriving Team
Spanish

Develop a Thriving Team

Management Collection

Managers—learn techniques to guide your team to flourishing careers.
The Value of Budgeting
Spanish

The Value of Budgeting

Finance Essentials Collection

Discover how effective budgeting can help you control spending, as well as plan and be prepared for future emergencies.
Dealing with Nerves
Spanish

Dealing with Nerves

Presentation Skills Collection

Train your teams on presentation techniques to manage their stress and on following a plan to deliver a presentation with this course.
Commercial and Product Awareness
Spanish

Commercial and Product Awareness

Retail Applied Collection

Train your retail employees on commercial and product awareness. Show them how to apply commercial awareness to their retail position with this course.
Mastering Cold Calling
Spanish

Mastering Cold Calling

Sales Mastery Collection

Making cold calls can result in a high rejection rate and potentially damage a company's reputation. But, when done correctly, they can be effective in generating sales.
The Power of User-Generated Content
Spanish

The Power of User-Generated Content

Marketing Skills Mastery Collection

Train your marketing teams on user-generated content. Teach them the different types of UGC that can benefit a business with this course.
Como establecer una relacion
Spanish

Como establecer una relacion

Habilidades de Ventas Aplicadas Collection

Forma a tu equipo con técnicas para establecer relaciones que te ayuden a generar confianza desde el comienzo del proceso de ventas.
Coaching Retail Employees
Spanish

Coaching Retail Employees

Retail Applied Collection

Train your retail managers and leaders on coaching. Teach them the GROW coaching model as well as listening techniques with this course.
Being Adaptable
Spanish

Being Adaptable

Business Innovation Collection

Being adaptable to change is a critical part of not only surviving but thriving in the business world. Learn how with this course.
Creating High-Value Content - Marketing
Spanish

Creating High-Value Content - Marketing

Marketing Skills Mastery Collection

Train your marketing teams on the benefits of content marketing. Show them how high-value content engages customers with this course.
Learning through Self-Correction
Spanish

Learning through Self-Correction

Adaptive Leadership Collection

Train your managers on the need for reflection, self-correction, and experimentation with this course.
Food Fraud Prevention
Spanish

Food Fraud Prevention

Food Safety Essentials Collection

Train your teams on following guidelines to help prevent food fraud with this course.
Inspirar a los demas
Spanish

Inspirar a los demas

Fundamentos de Liderazgo Collection

Forma a tu equipo sobre los beneficios de inspirar a otros y cómo aumentar la productividad y la motivación laboral, con este curso online.

LinkedIn and Social Media Networking
Spanish

LinkedIn and Social Media Networking

Online Social Presence Collection

Social media is central to how the business world connects, so this course will be useful to every professional. You’ll learn how to make the most of the online tools available to you and pick up some great strategies for upping your game in the world of networking.
Being Punctual
Spanish

Being Punctual

Work Ethic Collection

No matter what your background, being on time will always be an important part of your academic and professional endeavors.
Dealing with Uncertainty
Spanish

Dealing with Uncertainty

Business Innovation Collection

Discover methods for dealing with uncertainty in business, and how innovation can help drive decision making, even when there are unknowns.
Data Literacy
Spanish

Data Literacy

Data Analysis Collection

Train your teams on data literacy, and teach them how to understand, create, and communicate data as information with this course.
Situational Leadership - Selling Leadership
Spanish

Situational Leadership - Selling Leadership

Situational Leadership Collection

Train your managers on using the selling leadership style to develop their team’s skills with this course.
Security and Compliance Audits
Spanish

Security and Compliance Audits

Cybersecurity Essentials Collection

Discover how regular and thorough security and compliance audits can help preserve and secure both personal and company data.
Being Brave
Spanish

Being Brave

Leadership Essentials Collection

By learning how and when to be brave in the workplace, you’ll become a better leader and inspire the same bravery in your team.
The Stages of Report Writing
Spanish

The Stages of Report Writing

Data Analysis Collection

Train your teams on choosing the best planning technique for their reports and help them create better reports with this course.
Drug and Alcohol Abuse
Spanish

Drug and Alcohol Abuse

Compliance Essentials Collection

Drug and alcohol abuse can create serious problems for employees and employers alike. Learn how to handle such incidents with this course.
The Power of Big Data
Spanish

The Power of Big Data

Data Analysis Collection

Learn about the power of big data with this course. Find out what the benefits of big data are, and how to use it to improve your business!
Leading with Energy
Spanish

Leading with Energy

The Leadership Role Model Collection

Discover what it takes to lead with passion and energy, and how this attitude will inspire and benefit everyone on your team.
Como mantener el servicio al cliente en todos los canales de comunicacion
Spanish

Como mantener el servicio al cliente en todos los canales de comunicacion

Fundamentos de Atencion a Clientes Collection

Forma a tu equipo con este curso sobre el recorrido del cliente y cómo mantener el servicio al cliente en todos los canales de comunicación.
Cultural Sensitivity in Customer Service
Spanish

Cultural Sensitivity in Customer Service

Customer Success and Service Collection

In this course, explore the benefits of cultural sensitivity and get practical tools to excel in cross-cultural communication and customer service. The world is getting smaller and growing more connected than ever.
Customer Loyalty
Spanish

Customer Loyalty

Customer Service Essentials Collection

Does your team need help to create and maintain customer loyalty to your brand or business? This course will show them how.
Ser valiente
Spanish

Ser valiente

Fundamentos de Liderazgo Collection

Con este curso online forma a tu equipo sobre cómo superar los miedos en el lugar de trabajo y cuáles son los beneficios de ser valiente.
The Importance of Planning
Spanish

The Importance of Planning

Work Ethic Collection

Learn how planning will help you improve in the workplace, and how to create an effective plan, with this course.
Being Self-Aware
Spanish

Being Self-Aware

Entrepreneurship Collection

Learn how being self-aware can help you improve your success in business, and find out techniques to master your self-awareness.
Organizing and Motivating a Team
Spanish

Organizing and Motivating a Team

Project Management Applied Collection

Learn about the importance of organizing your teams, and identify ways to help motivate your team members during the life cycle of the project.
Adapting to Innovation
Spanish

Adapting to Innovation

HR Essentials Collection

Preserve your organization’s success by learning how to create a workforce that is adaptable and responsive to change and innovation.
Building Your Personal Brand
Spanish

Building Your Personal Brand

Online Social Presence Collection

Personal branding is important for everyone. This course is recommended for anyone who wants to use personal branding to stand out and succeed, whatever your current role. You will understand the crucial importance of personal branding and benefit from strategies and tools to start creating your own powerful brand.
How to Build Rapport
Spanish

How to Build Rapport

Sales Skills Applied Collection

Improve your sales skills and close more deals by learning how to build trust and a good rapport with prospective customers.
Managing a Customer Service Team
Spanish

Managing a Customer Service Team

Customer Success and Service Collection

A customer service team exists to support prospective, current, or past customers. But answering phone calls and responding to emails isn’t enough. The quality of the interaction is what makes a lasting impression—for better or worse.

Content Marketing
Spanish

Content Marketing

Marketing Skills Applied Collection

Train your marketing executives on the benefits of content marketing and on creating and managing content that fits with their strategy.
Engaging Remote Workers
Spanish

Engaging Remote Workers

Remote Leadership Collection

Train your managers and leaders on engaging remote workers with this course.
The Power of Teamworking
Spanish

The Power of Teamworking

Teamwork Essentials Collection

Learn about the benefits of teamwork, and which soft skills you can train and improve to become the best team player possible.
Food Safety and Cross Contamination
Spanish

Food Safety and Cross Contamination

Food Safety Essentials Collection

Train your employees on the types of food contamination and teach them food-safety best practices with this course.
Removing the Barriers to Learning
Spanish

Removing the Barriers to Learning

Learning Essentials Collection

Learn how to recognize and eliminate barriers in the workplace that prevent your team from completing tasks and performing at their best.
Emotional Intelligence for Sales Success
Spanish

Emotional Intelligence for Sales Success

Sales Mastery Collection

Salespeople that use their emotional intelligence when dealing with customers impact sales performance considerably. Train on the EQ for sales with this course.
La inteligencia emocional para tener exito en las ventas
Spanish

La inteligencia emocional para tener exito en las ventas

Ventas Avanzadas Collection

Forma a tu equipo con este curso online sobre cómo la inteligencia emocional cumple una función en las ventas y el servicio al cliente.

Dealing With Business Continuity and Disaster Recovery
Spanish

Dealing With Business Continuity and Disaster Recovery

Business Continuity Collection

Learn about business continuity and disaster recovery. Understand how to prepare strategies for managing disaster recovery with this course.
Inteligencia emocional y cultural
Spanish

Inteligencia emocional y cultural

Fundamentos de Liderazgo Collection

Este curso online explica qué es la inteligencia emocional y cultural, cómo su aplicación beneficia a tu equipo y cómo puedes mejorarla.
What is a Millennial - Including values
Spanish

What is a Millennial - Including values

Teamwork Essentials Collection

Millennials make up a huge part of the workforce, so getting to know them and their values is critical for managing a successful team.
Interview Skills
Spanish

Interview Skills

Recruitment Essentials Collection

Develop and improve your interview skills to ensure that you’re ready to present your best self to potential employers.
Adopting a Customer First Mindset
Spanish

Adopting a Customer First Mindset

Retail Applied Collection

Train your retail teams on the customer first-mindset. Show them how to apply strategies for a customer-first mindset with this course.
Situational Leadership - Telling Leadership
Spanish

Situational Leadership - Telling Leadership

Situational Leadership Collection

Train your managers on the telling leadership approach. Show them how to improve their effectiveness as managers with this course.
Feeling Lonely
Spanish

Feeling Lonely

Mindfulness Collection

Train everyone on the signs of loneliness, and teach them steps that will help them fight the feeling of loneliness with this course.
The Importance of a Mentor
Spanish

The Importance of a Mentor

Career Management Collection

Train everyone on the importance of having a mentor. Teach them what’s expected of each side and how the mentoring relationship works with this course.
Wi-Fi Security
New
Spanish

Wi-Fi Security

Cybersecurity Essentials Collection

Unless your networks are well protected, you're in danger of being exploited. Learn more on the basics of Wi-Fi and how to secure it properly with this course.
Data Protection
Spanish

Data Protection

Cybersecurity Essentials Collection

Nowadays, all companies handle data. Learn how to protect the data your business stores or processes to keep it safe.
The Correct Way to Dismiss an Employee
Spanish

The Correct Way to Dismiss an Employee

Employee Termination Collection

Train your managers and HR staff on employee dismissals and the actions to take after a dismissal with this course.
Understanding Emotions
Spanish

Understanding Emotions

Well-Being Essentials Collection

Understanding and managing your emotions and the emotions of your colleagues is a vital part of maintaining a productive workplace.
Empowering Customer Service
Spanish

Empowering Customer Service

Customer Service Mastery Collection

This course is ideal for anyone who wants to improve the customer service experience and empower customer service employees. They will learn what it means to empower customer service, discover the benefits of having empowered employees, and explore strategies to drive empowerment in customer service.
Maintaining Customer Service Across Channels
Spanish

Maintaining Customer Service Across Channels

Customer Service Essentials Collection

Learn how to maintain the quality of customer service across different channels (be it, social media, email, telephone, or face-to-face).
Unconscious Bias
Spanish

Unconscious Bias

Diversity and Inclusion Collection

Help your teams understand the concept of unconscious bias, and how to deal with it in the workplace with this course.
Incident Management and Response
New
Spanish

Incident Management and Response

Cybersecurity Essentials Collection

Train your IT teams on identifying potential risks and show them how to create plans to prepare for and manage incidents with this course.
Customer Service is not a Cost Center
Spanish

Customer Service is not a Cost Center

Customer Service Mastery Collection

This course is ideal for anyone who runs a customer service department. You will learn what makes customer service a profit center rather than a cost center, the opportunities that customer service can offer, and ways to ensure that customer service is not a cost center.
Defining Learning Objectives
Spanish

Defining Learning Objectives

Learning Essentials Collection

Learning objectives are essential for giving purpose to learners. This course covers what they are, their benefits, and how to write them.
Habilidades de escucha en ventas
Spanish

Habilidades de escucha en ventas

Fundamentos de Ventas Collection

Forma a tu equipo con este curso online que ofrece consejos y técnicas a quienes quieren mejorar sus habilidades de comunicación.
The Incident Manager Tool Kit
Spanish

The Incident Manager Tool Kit

Business Continuity Collection

Train your managers on incident management and show them the skills needed with this course.
Proteccion de tus datos
Spanish

Proteccion de tus datos

Seguridad Informtica Collection

Forma a tu equipo sobre la protección de datos y cómo puedes tomar medidas para asegurar que tus datos están protegidos.

Technology
Spanish

Technology

Customer Service Essentials Collection

Tech on its own won’t change your customer service. Only the right technology can. This course covers how to make that choice.
The Dangers of Sitting Down
Spanish

The Dangers of Sitting Down

Well-Being Essentials Collection

Sitting for long periods of time can have serious negative consequences on your health. Learn how to stay active at work.
Como cerrar acuerdos dificiles
Spanish

Como cerrar acuerdos dificiles

Fundamentos de Ventas Collection

Este curso ofrece formación sobre cómo cerrar tratos "imposibles" mediante la negociación, las ofertas convincentes y la influencia.
Manual Handling
Spanish

Manual Handling

Workplace Essentials Collection

This course covers how to correctly handle heavy objects and lift them without injuring yourself. You’ll also learn how to prevent accidents.
Risk and Decision-Making
Spanish

Risk and Decision-Making

Risk and Uncertainty Collection

Train everyone on risk and decision-making and the difference between risky and rash decisions with this course.
Asking the Right Questions
Spanish

Asking the Right Questions

Coaching & Mentoring Essentials Collection

Developing relationships with the people you want to coach begins with asking the right questions, and understanding how to motivate them.
Gender Inclusion
Spanish

Gender Inclusion

Diversity and Inclusion Collection

Train your leaders and teams on the importance of gender inclusion and help them become more gender-inclusive in the workplace.
Emotional Intelligence: Empathy
Spanish

Emotional Intelligence: Empathy

Emotional Intelligence Collection

Train everyone on the different types and benefits of empathy and help them develop strategies to practice empathy with this course.
Los valores clave de igualdad, diversidad e inclusion
Spanish

Los valores clave de igualdad, diversidad e inclusion

Diversidad e Inclusion Collection

Este curso te mostrará los beneficios e importancia de implementar los valores de igualdad, diversidad e inclusión en tu organización.

Facilitating Results
Spanish

Facilitating Results

Leadership Tool Kit Collection

Learn how to facilitate the best possible outcomes at work by maximizing each of your team members’ performances and skills.
Producing Reports
Spanish

Producing Reports

Project Management Applied Collection

Reports are an important part of tracking your project’s progress. Learn how to choose and create the right reports in this course.
Leading by Example
Spanish

Leading by Example

Leadership Tool Kit Collection

As a leader, your team looks to you for direction. Leading by example will help everyone see what the right kind of behavior is at work.
Digital Disruption
Spanish

Digital Disruption

Digital Transformation Collection

Train everyone on the benefits and challenges of digital disruption and teach them how to apply digital disruption techniques.
Conflict of Interest
Spanish

Conflict of Interest

Compliance Essentials Collection

Conflicts of interest are considered a form of corruption. Learn how to handle them correctly in the workplace with this course.
Greeting Customers
Spanish

Greeting Customers

Retail Essentials Collection

Teach your sales team the importance of greeting customers correctly, and help them understand how to improve customer experience.
The Power of Data Visualization
Spanish

The Power of Data Visualization

Digital Transformation Collection

Data visualization presents information and data in an attention-grabbing, accessible visual form. Train your teams on the benefits of data visualization with this course.
Dealing with Difficult Personalities
Spanish

Dealing with Difficult Personalities

Teamwork Essentials Collection

Knowing how to handle difficult personalities is a vital skill. This course covers the coping & negotiating strategies to keep teams cohesive.
The Art of Breathing
Spanish

The Art of Breathing

Presentation Skills Collection

Train everyone on the importance of good breathing and teach them breathing techniques they can benefit from with this course.
The Desire to Help Others
Spanish

The Desire to Help Others

Retail Essentials Collection

Train your retail teams on the benefits of helping others to build trust and increase the chances of providing a better experience.
What is Networking
Spanish

What is Networking

Networking Collection

Learn what networking is, why it’s important, and how to spot networking opportunities with this course.
Introduction to Business Emergency Preparedness Planning
Spanish

Introduction to Business Emergency Preparedness Planning

Business Continuity Collection

Learn about business emergency preparedness plans and understand their importance for business continuity with this course.
Content Communities
Spanish

Content Communities

Marketing Skills Mastery Collection

Train your marketing executives and managers on content communities and on how to create strategies to grow your online community.
Developing a Contingency Plan
Spanish

Developing a Contingency Plan

Business Continuity Collection

Understand why you need a contingency plan and learn how to create your own with this course.
Effective Problem Solving
Spanish

Effective Problem Solving

Customer Service Essentials Collection

Problem-solving is a crucial skill. Topics in this course include: how to communicate, manage expectations and offer solutions.
Cultivating Diversity, Inclusion, and Belonging at Work
Spanish

Cultivating Diversity, Inclusion, and Belonging at Work

Diversity Collection

Create a diverse workplace culture that champions equity and inclusion.
Managing Anger
Spanish

Managing Anger

Communication Skills Applied Collection

Train your teams on managing anger. Help them recognize unhealthy anger, and teach them how to manage their anger with this course.
The Marketing Funnel - From the Top to the Bottom
Spanish

The Marketing Funnel - From the Top to the Bottom

Marketing Skills Mastery Collection

Train your marketing teams on the key stages of the marketing funnel. Show them how to create a funnel to fit their marketing strategy.
Afrontar el miedo a las ventas
Spanish

Afrontar el miedo a las ventas

Ventas Avanzadas Collection

Forma a tu equipo de venta sobre las causas del miedo a las ventas y enséñales los mejores métodos para combatirlo con este curso online.
Ir mas alla del servicio al cliente
Spanish

Ir mas alla del servicio al cliente

Fundamentos de Atencion a Clientes Collection

Forma a tu equipo con este curso sobre qué es la tecnología, cómo se puede utilizar, cómo seleccionar la más adecuada para tu empresa.
Situational Leadership - Participating Leadership
Spanish

Situational Leadership - Participating Leadership

Situational Leadership Collection

Train your managers on nurturing relationships. Show them when to adopt the participating-leadership style with this course.
Slips, Trips, and Falls
Spanish

Slips, Trips, and Falls

Workplace Essentials Collection

Slips, trips, and falls in the workplace can have serious consequences. This course covers identifying hazards and taking preventative steps.
Fostering Peak Performance
Spanish

Fostering Peak Performance

Nurturing Talent Collection

Train your managers and team leaders on fostering peak performance. Help them understand the impact of burnout with this course.
Leading with Commitment
Spanish

Leading with Commitment

The Leadership Role Model Collection

See how leading with commitment will inspire your team members to also feel committed both to their roles and to your organization.
Customer Service Skills
Spanish

Customer Service Skills

Customer Success and Service Collection

Whether you’re a new customer service rep or have been doing the job for years, there’s always room for improvement. Perhaps you’re strong in certain skill areas, like communicating and problem-solving, but you know other parts of your performance could use some attention.
JavaScript for Everyone
Spanish

JavaScript for Everyone

Coding for Everyone Collection

Learn what JavaScript is. Understand when it can be used with this course.
Nurturing Customer Relationships
Spanish

Nurturing Customer Relationships

Customer Service Applied Collection

Learn about the importance of good customer relationships, the consequences of bad ones, and what you can do to help nurture them.
Promoting Health and Well-being at Work
Spanish

Promoting Health and Well-being at Work

Well-Being Essentials Collection

Promoting health and well-being in the workplace is an essential part of maintaining a staff that is creative and productive.
Creating Your Pipeline
Spanish

Creating Your Pipeline

Sales Essentials Collection

Creating a pipeline that generates, nurtures, and qualifies leads is the first step to sales success. This course shows you how to do it.
Metodologias de ventas: SPIN, SNAP, Sandler, MEDDIC, venta conceptual y venta centrada en el cliente
Spanish

Metodologias de ventas: SPIN, SNAP, Sandler, MEDDIC, venta conceptual y venta centrada en el cliente

Ventas Avanzadas Collection

Forma a tu equipo con este curso online que explica las 6 metodologías de ventas más populares y examina las diferencias entre ellas.
Following Up with Your Connections
Spanish

Following Up with Your Connections

Networking Collection

Learn the benefits of following up with your connections right, and understand good follow-up strategies with this course.
Breathing Techniques to Relax
Spanish

Breathing Techniques to Relax

Mindfulness Collection

Train your teams on breathing techniques that promote relaxation. Help everyone understand how these techniques can help them relax.
Project Management Methodologies Part 1
Spanish

Project Management Methodologies Part 1

Project Management Applied Collection

The right project management strategy can help you reach your project goals. Here are the methodologies that will help you achieve that.
Handling Disciplinaries
Spanish

Handling Disciplinaries

HR Essentials Collection

Disciplinary procedures can be difficult for everyone, but carrying them out correctly is vital for keeping an organization on track.
The Design Thinking Mindset
Spanish

The Design Thinking Mindset

Digital Transformation Collection

Train your teams on the key steps of design thinking, and how to apply them into current work methods and culture with this course.
Setting your Career Goals
Spanish

Setting your Career Goals

Career Management Collection

Help your staff understand how to create SMART goals, prioritize goals by importance and turn setbacks into advantages with this course.
Accesibilidad digital
Spanish

Accesibilidad digital

Diversity and Inclusion Collection

Haz este curso online para comprender las mejores prácticas de accesibilidad digital y las barreras a las que se enfrentan tus usuarios.
Planning Campaigns
Spanish

Planning Campaigns

Marketing Skills Applied Collection

Train your marketing teams on the types and stages of campaign planning, and help them understand how to develop a successful campaign plan.
Going Beyond Customer Service
Spanish

Going Beyond Customer Service

Customer Service Essentials Collection

To offer the best customer service, you have to go above and beyond the usual. This course covers how your teams can do that.
Living in the Moment
Spanish

Living in the Moment

Mindfulness Collection

Train everyone on techniques that will help them live in the moment. Help them adopt ways to be more mindful in day-to-day life.
Emotional Intelligence: Motivation
Spanish

Emotional Intelligence: Motivation

Emotional Intelligence Collection

Train everyone on the importance of motivation. Teach them the elements of self-motivation and the benefits of flow states with this course.
Obstacles to Decision-Making
Spanish

Obstacles to Decision-Making

Risk and Uncertainty Collection

Train everyone on the common obstacles to decision-making. Show them how to make more objective decisions with this course.
Social Engineering
Spanish

Social Engineering

Cybersecurity Essentials Collection

Discover how social engineering works in information security, and how you can protect yourself from attacks by cybercriminals.
Setting up for Successful Presentations
Spanish

Setting up for Successful Presentations

Presentation Skills Collection

Train your teams on techniques that will help them prepare for successful presentations and show them how to apply those with this course.
Communicating under Stress
Spanish

Communicating under Stress

Communication Skills Applied Collection

Everyone has their breaking point. Train your teams on understanding stressful situations and communicating effectively while stressed with this course.
SEO and PPC
Spanish

SEO and PPC

Marketing Skills Applied Collection

Train your marketing teams on SEO and PPC and teach them how to create an effective SEO or PPC strategy with this course.
Online Security Fundamentals
Spanish

Online Security Fundamentals

Information Technology Collection

This course reviews best practices for online safety in a variety of settings.
Utilizar el lenguaje adecuado
Spanish

Utilizar el lenguaje adecuado

Atencion al Cliente Avanzado Collection

Forma a tu equipo sobre la importancia y ventajas de usar el lenguaje adecuado cuando trabajas en el sector de servicio al cliente.
Researching Your Prospect
Spanish

Researching Your Prospect

Sales Skills Applied Collection

Learn about the importance of researching your prospects when working in sales, and how a little extra knowledge can go a long way!
Estrategias de ventas. El poder del revendedor
Spanish

Estrategias de ventas. El poder del revendedor

Ventas Avanzadas Collection

Este curso online te ayudará a impulsar las ventas, reconocer los riesgos de usar revendedores y cómo establecer buenas relaciones con ellos.
Creating Social Change: A Guide for Everyday Citizens
Spanish

Creating Social Change: A Guide for Everyday Citizens

Diversity Collection

Encourage civic engagement with this guide on creating social change.
Presentations and The Magic of Stories
Spanish

Presentations and The Magic of Stories

Presentation Skills Collection

Train your teams on storytelling techniques and teach your employees how to adapt them for better presentations with this course.
Social Skills
Spanish

Social Skills

Emotional Intelligence Collection

Social skills are about perceiving and positively influencing other people's emotions., Learn how to create a plan to boost your social skills with this course.
Developing Product Knowledge
Spanish

Developing Product Knowledge

Retail Essentials Collection

With good product knowledge, your team will understand the items they're selling. Train your teams on why product knowledge is important and how to improve it.
Self-Management
Spanish

Self-Management

Work Ethic Collection

Self-management is the ability to regulate your own emotions, thoughts, and behaviors effectively in different situations.

Internal Interview Preparation
Spanish

Internal Interview Preparation

Career Management Collection

Train your staff on preparing for internal interviews. Help them identify their competencies and practice their responses with this course.
Venta cruzada y venta ascendente
Spanish

Venta cruzada y venta ascendente

Fundamentos de Atencion a Clientes Collection

Forma a tu equipo con este curso online para reconocer las oportunidades y elegir los métodos adecuados de venta cruzada o ascendente.
The Four Types of Digital Transformation
Spanish

The Four Types of Digital Transformation

Digital Transformation Collection

Train your managers and leaders on the types of digital transformation, their benefits, and the challenges of digital transformation.
No envies mensajes de texto al caminar
Spanish

No envies mensajes de texto al caminar

Fundamentos de Seguridad en el Lugar de Trabajo Collection

Con este curso aprende por qué enviar mensajes de texto y caminar al mismo tiempo es una mala idea y qué medidas tomar para evitar riesgos.
Campaign Management
Spanish

Campaign Management

Marketing Skills Mastery Collection

Train your marketing executives on campaign management. Show them its benefits and the tools and skills they need with this course.
HR for Non-HR Managers
Spanish

HR for Non-HR Managers

HR Essentials Collection

While HR may handle a majority of issues within a company, some problems will have to be dealt with by managers and within departments.
Problem-solving
Spanish

Problem-solving

Business Innovation Collection

Discover some new problem-solving strategies that can help both you and your teamwork through challenges faster and more effectively.
Diversity Basics: Foundations
Spanish

Diversity Basics: Foundations

Diversity Collection

Explore the essential elements of diversity, equity, and inclusion.
Ser autentico
Spanish

Ser autentico

Fundamentos de Liderazgo Collection

Este curso online mostrará a tu equipo por qué es tan importante ser auténtico, los problemas de no ser tú mismo y consejos para lograrlo.
Resilience in Sales
Spanish

Resilience in Sales

Sales Mastery Collection

Train your sales teams on resilience in sales. Teach them why resilience is important and how to improve it with this course.
Cable Management
Spanish

Cable Management

Workplace Essentials Collection

Poorly organized cables have a risk of fraying and starting a fire. This course will help teams practice good and safe cable management.
Recognizing and Rewarding Others
Spanish

Recognizing and Rewarding Others

The Leadership Role Model Collection

By recognizing and rewarding the work of your employees you’ll inspire them to always do their best, and boost morale and productivity.
Knowing When You are Wrong
Spanish

Knowing When You are Wrong

The Leadership Role Model Collection

Recognizing when you’ve made a mistake, or are wrong about something is a vitally important skill that every leader should have.
The Importance of Sharing Sales Feedback
Spanish

The Importance of Sharing Sales Feedback

Sales Essentials Collection

To improve the sales process, everyone on your team must share feedback. This course shows you why it’s important and how to do it.
Reconocer tus privilegios
Spanish

Reconocer tus privilegios

Diversidad e Inclusion Collection

Ayuda a tu equipo a entender la importancia de reconocer los privilegios y cómo ayudar a otros menos privilegiados, con este curso online.

Closing Difficult Deals
Spanish

Closing Difficult Deals

Sales Essentials Collection

Is it possible to close ‘impossible’ deals? This course will show you how it’s done through negotiation, compelling offers, and influence.
Remote Goal Setting
Spanish

Remote Goal Setting

Remote Leadership Collection

Train your managers and leaders on remote goal setting. Help them set remote-working goals for their team with this course.
Virtual Networking
Spanish

Virtual Networking

Networking Collection

Learn the benefits of virtual networking. Understand how to improve your virtual networking with this course.
The Value of Diversity and Inclusion in the Workplace
Spanish

The Value of Diversity and Inclusion in the Workplace

Diversity and Inclusion Collection

Learn how having a diverse workforce brings value to the workplace, and understand the diversity and inclusion strategies you can use.
Setting Stretch Goals
Spanish

Setting Stretch Goals

Career Management Collection

Train everyone on understanding stretch goals. Teach them how to establish stretch goals with this course.
How to Be an Ally for Diversity and Inclusion
Spanish

How to Be an Ally for Diversity and Inclusion

Diversity Collection

Interrupt discrimination and resist oppression as a diversity and inclusion ally.
Responding to a Ransomware Attack
New
Spanish

Responding to a Ransomware Attack

Cybersecurity Essentials Collection

Train your teams on the types of ransomware attacks and teach them how to defend themselves and the business against these attacks.
The Power of Patience
Spanish

The Power of Patience

The Leadership Role Model Collection

Improve relationships within your team, and earn the respect of your colleagues by displaying patience, even in challenging situations.
The Sales Pitch
Spanish

The Sales Pitch

Sales Essentials Collection

Does your sales pitch need a shine? This course covers storytelling, the trust hormone, and flattery. All to make your product stand out.
Trenching and Excavation
Spanish

Trenching and Excavation

OSHA: Workplace Safety Collection

Train your workers on the OSHA excavation standards. Teach them how to safely enter and exit trenches and excavations with this course.
What is EQ
Spanish

What is EQ

Emotional Intelligence Collection

We need emotional intelligence EQ to recognize and manage emotions; not just in ourselves, but in others, too. Learn more about the characteristics of EQ.
El valor de la diversidad y la inclusion en el lugar de trabajo
Spanish

El valor de la diversidad y la inclusion en el lugar de trabajo

Diversidad e Inclusion Collection

Este curso online te ayudará a entender el valor de una fuerza laboral diversa y cómo aprovechar al máximo el talento de todos tus empleados.
The Importance of Store Windows
Spanish

The Importance of Store Windows

Retail Applied Collection

Train your retail employees on the importance of store windows. Show them how to identify different types of window displays with this course.
Hiring Right, First Time
Spanish

Hiring Right, First Time

Recruitment Essentials Collection

Discover how to hire the right candidate the first time around, every time, and avoid the consequences of a bad hire.
RRHH para gerentes de otros departamentos
Spanish

RRHH para gerentes de otros departamentos

Fundamentos de Recursos Humanos Collection

Este curso online ayudará a tu equipo a entender mejor las funciones de RR. HH. y cómo gestionar o administrar ciertas funciones de RR. HH.

Service with a Smile - Even When Tired
Spanish

Service with a Smile - Even When Tired

Retail Essentials Collection

Help your retail team understand why service with a smile is so important, and train them on creating a positive experience for customers.
OSHA Worker Rights and Protection
Spanish

OSHA Worker Rights and Protection

OSHA: Workplace Safety Collection

Train your workers on OSHA worker rights. Show them how to respond if they believe workplace conditions are unsafe or unhealthy.
Setting Common Goals
Spanish

Setting Common Goals

Teamwork Essentials Collection

Learn how to establish and communicate a common goal when working with others to get the most out of teamwork.
Vulnerable Customers and Finance
Spanish

Vulnerable Customers and Finance

Finance Training Essentials Collection

Train your managers on the different types of vulnerable customers and show them how to protect vulnerable customers with this course.
Know Your Customers
Spanish

Know Your Customers

Marketing Essentials Collection

This course teaches the importance of understanding your customers’ needs, and how to deliver the right product and service every time.
Influencer and Affiliate Marketing
Spanish

Influencer and Affiliate Marketing

Marketing Skills Applied Collection

Train your marketing team on influencer and affiliate marketing and on creating an effective influencer/affiliate marketing plan.
Financial KPIs - Measuring Performance
Spanish

Financial KPIs - Measuring Performance

Finance Training Essentials Collection

Train your managers and leaders on financial KPIs and how to use them with this course.
Working Under Pressure
Spanish

Working Under Pressure

Work Ethic Collection

Learn about the dangers of working under pressure and how to prepare for pressurized situations in the workplace with this course.
The Power of Microlearning
Spanish

The Power of Microlearning

Learning Essentials Collection

In this nugget-sized course, you’ll learn all about microlearning and how this approach can make learning and train more effective.
Resiliencia en ventas
Spanish

Resiliencia en ventas

Ventas Avanzadas Collection

Forma a tu equipo de ventas con este curso online que los ayudará a mejorar su resiliencia, enfrentar el rechazo y vencer la negatividad.

Time Management in Projects
Spanish

Time Management in Projects

Project Management Applied Collection

In project management, effectively controlling time ensures that projects stay on track and deadlines are successfully met.

Prejuicios inconscientes
Spanish

Prejuicios inconscientes

Diversidad e Inclusion Collection

Este curso online ayudará a tu equipo a identificar, entender y superar los prejuicios inconscientes para crear un buen ambiente laboral.

El poder de una contraseña fuerte
Spanish

El poder de una contraseña fuerte

Seguridad Informtica Collection

Forma a tu equipo sobre la importancia de crear contraseñas fuertes para navegar con éxito por el mundo de la seguridad informática.
Developing Your Marketing Strategy
Spanish

Developing Your Marketing Strategy

Marketing Skills Applied Collection

Attracting consumers can be a huge challenge. Train your teams on creating effective and scalable marketing strategies with this course.
Understand Why Deals are Lost
Spanish

Understand Why Deals are Lost

Sales Mastery Collection

Losing sales can be complex and may make you feel disappointed. Understand why sales are lost and how to handle losing deals with this course.
The Importance of Exercise
Spanish

The Importance of Exercise

Well-Being Essentials Collection

Learn how regular exercise helps improve your physical and mental well-being and can make you more productive and efficient at work.
Delegacion y empoderamiento
Spanish

Delegacion y empoderamiento

Fundamentos de Liderazgo Collection

Este curso online te mostrará cómo asignar responsabilidades a los miembros de tu equipo de forma positiva y ser un mejor líder.
Collaboration
Spanish

Collaboration

Teamwork Essentials Collection

When it comes to completing major tasks, knowing how to collaborate with others can help produce the highest-quality result possible.
What is Behavioral Safety
Spanish

What is Behavioral Safety

Safety Leadership Collection

Train your managers and HR staff on what behavioral safety is, how to spot unsafe behaviors, and how to correct those with this course.
PHP for Everyone
Spanish

PHP for Everyone

Coding for Everyone Collection

Learn about PHP with this course. Understand what PHP is and learn about its advantages.
Promoting Social Learning
Spanish

Promoting Social Learning

Learning Essentials Collection

Learn about the benefits of social learning, how it can improve a business, and how to integrate it into the workplace.
Priorizando prospectos
Spanish

Priorizando prospectos

Habilidades de Ventas Aplicadas Collection

Forma a tu equipo de venta sobre los beneficios de priorizar los prospectos, y cómo usar las analíticas con este curso online.
Self-Awareness
Spanish

Self-Awareness

Emotional Intelligence Collection

Train your teams on self-awareness and its importance. Teach them how to recognize and understand their emotions with this course.
The Key Values of Equality, Diversity and Inclusion
Spanish

The Key Values of Equality, Diversity and Inclusion

Diversity and Inclusion Collection

Help your managers learn about why equality, diversity, and inclusion are important, and how to implement them in the workplace.
Comprension de los tipos de clientes - Personajes
Spanish

Comprension de los tipos de clientes - Personajes

Atencion al Cliente Avanzado Collection

Forma a tu equipo de atención al cliente sobre cómo utilizar los personajes ficticios para brindar un excelente servicio al cliente.
Eating Healthily
Spanish

Eating Healthily

Well-Being Essentials Collection

Discover helpful tips to make eating healthy in and out of work a daily habit. You’ll feel a boost in your energy and productivity levels.
Learning to Save
Spanish

Learning to Save

Personal Finances Collection

Start thinking about putting some money away. Train everyone on the importance of saving and help them create steps towards saving with this course.
Executing a Project
Spanish

Executing a Project

Project Management Essentials Collection

Learn how to smoothly execute a plan for a project, and how to monitor each step along the way to ensure successful completion.
Trabajo a distancia y flexible
Spanish

Trabajo a distancia y flexible

Fundamentos de Recursos Humanos Collection

Este curso online ayudará a tu equipo a identificar los beneficios del trabajo remoto y flexible, y cómo usar la tecnología adecuadamente.

Working Across Cultures
Spanish

Working Across Cultures

Diversity Collection

This sensitivity training helps build relationships across cultures.
Threat Surveillance 24-7 Monitoring
New
Spanish

Threat Surveillance 24-7 Monitoring

Cybersecurity Essentials Collection

Train your teams on threat surveillance. Teach them how to identify potential threats and how to best protect systems with this course.
Using Coaching Models
Spanish

Using Coaching Models

Coaching & Mentoring Essentials Collection

Learn about the three coaching models, and how you can apply each one to become a better manager and a better leader in your organization.
Customer Communication Essentials
Spanish

Customer Communication Essentials

Customer Success and Service Collection

In this course, learn how to improve the customer experience by becoming a better listener and communicator. Some specific skills you’ll develop include: starting and ending customer conversations, listening to understand customers and identify their needs.
Approaching People and Introductions
Spanish

Approaching People and Introductions

Networking Collection

Learn why body language is as important as words when approaching people and understand how to introduce yourself when networking.
Monitoring a Project
Spanish

Monitoring a Project

Project Management Essentials Collection

Knowing how to monitor tasks, stay on track, and make adjustments to a plan as needed are all crucial parts of running a successful project.
Keeping your Data Safe
Spanish

Keeping your Data Safe

Cybersecurity Essentials Collection

Ensuring data is secure should be a top priority. This course will show you why, and how you can take steps to make sure your data is safe.
The Basics of Commercial Awareness
Spanish

The Basics of Commercial Awareness

Retail Essentials Collection

Train your team on commercial awareness and its importance, and help them use techniques to improve their commercial awareness.
GDPR in a Retail Environment
Spanish

GDPR in a Retail Environment

Retail Applied Collection

Train your retail teams on GDPR and show them how to apply best practice when handling customer data in online retail.
Employee Engagement
Spanish

Employee Engagement

HR Essentials Collection

Discover the importance of employee engagement in the workplace, and how positive energy can increase productivity and well-being.
Ensuring Customer Satisfaction
Spanish

Ensuring Customer Satisfaction

Project Management Applied Collection

Learn how to manage customers’ expectations, and how to keep your customers satisfied with your project deliverables.
La adaptacion a la innovacion
Spanish

La adaptacion a la innovacion

Fundamentos de Recursos Humanos Collection

Este curso online ayudará a tu equipo a desarrollar sus habilidades de innovación y a crear una cultura que es creativa y acepta el cambio.

Project Management Methodologies Part 2
Spanish

Project Management Methodologies Part 2

Project Management Applied Collection

The right project management strategy can help you reach your project goals. Learn more about the methodologies that will help you achieve that.
Why do you Need a Digital Culture
Spanish

Why do you Need a Digital Culture

Digital Transformation Collection

Train your employees on the benefits digital culture can bring, and teach them how to support a digital culture in the workplace.
Workplace Inspections
Spanish

Workplace Inspections

Workplace Housekeeping Collection

Workplace safety inspections are a really useful tool for everyone to maintain safe working practices and give your teams a chance to bring up any concerns.
The Consequences of poor Health and Safety Practices
Spanish

The Consequences of poor Health and Safety Practices

Safety Leadership Collection

Train your managers on the consequences of poor health and safety practices with this course,
Sexual Harassment Training for Employees and Managers
Spanish

Sexual Harassment Training for Employees and Managers

HR Collection

Prevent, recognize, challenge, and address harassment at work.
The Importance of Pensions
Spanish

The Importance of Pensions

Personal Finances Collection

Pensions are important. Train everyone on the basics of pensions, and teach them how to develop a plan to build their own pension fund.
Jennifer Eberhardt on Uncovering the Hidden Prejudice That Shapes What We See, Think, and Do
Spanish

Jennifer Eberhardt on Uncovering the Hidden Prejudice That Shapes What We See, Think, and Do

Diversity Collection

Expand your awareness by discovering what shapes our perception.
El peligro de los virus y los programas malignos
Spanish

El peligro de los virus y los programas malignos

Seguridad Informtica Collection

Forma a tu equipo con este curso online sobre los peligros de los virus y programas malignos y cómo prevenir sus ataques.
Coaching de servicio al cliente
Spanish

Coaching de servicio al cliente

Atencion al Cliente Avanzado Collection

Forma a tu equipo sobre ​los beneficios del coaching a los empleados y de la capacitación en grupo con este curso en línea.
Maintaining Composure
Spanish

Maintaining Composure

Customer Service Applied Collection

Working in customer service can be incredibly challenging. That’s why it’s critical to maintain your composure even in difficult situations.
Developing Research Skills
Spanish

Developing Research Skills

Data Analysis Collection

Help your teams develop their research skills by learning how to recognize reliable sources, and gather useful information effectively.
Emotional Literacy
Spanish

Emotional Literacy

Communication Skills Applied Collection

Train your teams on emotional literacy, its benefits, and how to improve their own emotional literacy, with this course.
Bullying and Violence
Spanish

Bullying and Violence

HR Essentials Collection

Make sure your work environment is safe and comfortable for everyone by learning how to identify and eliminate bullying behavior.
The Risks of Ransomware
Spanish

The Risks of Ransomware

Cybersecurity Essentials Collection

This course covers what ransomware is, the risks of not protecting your data, and how you can protect yourself from ransomware attacks.
Como mantener la serenidad
Spanish

Como mantener la serenidad

Atencion al Cliente Avanzado Collection

Forma a tu equipo de servicio de atención al cliente sobre los retos de mantener la compostura con este curso online.
Creating Accountability
Spanish

Creating Accountability

Coaching & Mentoring Essentials Collection

Discover the importance of accountability in the workplace, and how it improves performance and relationships among teams.
La importancia de la marca
Spanish

La importancia de la marca

Fundamentos de Atencion a Clientes Collection

Forma a tu equipo con este curso online sobre qué significa la importancia de la marca y su relevancia al interactuar con los clientes.

Tone of Voice
Spanish

Tone of Voice

Communication Skills Applied Collection

Train your teams on the importance of tone of voice and help them adopt ways of matching their tone to the situation with this course.
Roles and Responsibilities
Spanish

Roles and Responsibilities

Teamwork Essentials Collection

When roles in a team are clearly defined, everyone is more productive. This brief course covers why and how role clarity is integral.
Leading a Digital Transformation
Spanish

Leading a Digital Transformation

Digital Transformation Collection

Anyone in an organization might become involved in encouraging or leading a digital transformation. Help your employees embrace change with this course.
Presentaciones efectivas
Spanish

Presentaciones efectivas

Fundamentos de Ventas Collection

La forma de presentar un producto es casi tan importante como el mismo producto. Forma a tu equipo sobre cómo dar presentaciones efectivas.
Power Posing
Spanish

Power Posing

Presentation Skills Collection

Your body is arguably your most powerful communication tool. Learn on power posing and how to understand when to use it with this course.
Optimizing Customer Communication Across Channels
Spanish

Optimizing Customer Communication Across Channels

Customer Success and Service Collection

You’ll start this course by reviewing different types of customer communication channels. Dive deeper into four channels, exploring strategies to optimize customer communications.
Learning and Employee Engagement
Spanish

Learning and Employee Engagement

Learning Essentials Collection

A good leader doesn’t just make sure work gets done. They motivate and engage their teams so that they can always perform at their best.
Learning to Let your Best People Leave
Spanish

Learning to Let your Best People Leave

Nurturing Talent Collection

Show your managers the benefits of letting their best people go when the time is right and when to let their best people move on.
Activity and Resource Planning
Spanish

Activity and Resource Planning

Project Management Applied Collection

Take your first steps into Project Management by learning what activity and resource planning are and how to use them effectively in projects.
From Remote To Hybrid Working: The Role of Leadership
Spanish

From Remote To Hybrid Working: The Role of Leadership

Hybrid Working Collection

Train your managers and leaders on the transition from remote to hybrid working with this course.
Key Financial Statements
Spanish

Key Financial Statements

Finance Essentials Collection

Making sense of financial statements doesn’t have to be difficult. Discover some tips and tricks to make the process easier.
Finding your Purpose and Passion
Spanish

Finding your Purpose and Passion

Mastering Happiness Collection

Learn how to identify and maintain focus on your passion and understand what your purpose could be with this course.
Encouraging Different Opinions
Spanish

Encouraging Different Opinions

Teamwork Essentials Collection

Differences of opinion are vital for a company’s growth and development. This course shows how to create a safe workplace for disagreements.
Making Deals
Spanish

Making Deals

Leadership Tool Kit Collection

Whether you’re dealing with customers, other businesses, or members of your own team, knowing how to make a good deal is crucial.
Setting Financial Goals
Spanish

Setting Financial Goals

Personal Finances Collection

You have been setting financial goals all your life. Train everyone on the importance of financial goals and help them set objectives to achieve them with this course.
Phishing and Anti-Spam Software
Spanish

Phishing and Anti-Spam Software

Cybersecurity Essentials Collection

Learn about the dangers that phishing scammers pose to individuals and organizations, as well as how to spot and avoid them.
Report Writing: The Power of Visuals
Spanish

Report Writing: The Power of Visuals

Data Analysis Collection

Train your teams on the importance of visual elements in reports and on choosing the right visual aids for their report with this course.
Developing a Budget - Cost Estimating
Spanish

Developing a Budget - Cost Estimating

Project Management Applied Collection

Learn how to take the right steps towards developing a budget for your projects, and choose the right estimation system for your business.
What is Safety Leadership
Spanish

What is Safety Leadership

Safety Leadership Collection

Train your managers and leaders on safety leadership and help them understand how it can help improve safety in the workplace.
Relaxation through Meditation
Spanish

Relaxation through Meditation

Mindfulness Collection

Train everyone on the basic principles of meditation and teach them different meditation methods with this course.
Multitasking and Being Organized
Spanish

Multitasking and Being Organized

Work Ethic Collection

Learn what organization and multitasking are, how they can help you in the workplace, and how to improve them, with this course.
Building Trust at a Distance
Spanish

Building Trust at a Distance

Remote Leadership Collection

Train your managers and leaders on building trust with their remote teams through communication and support with this course.
Obtencion de compromiso
Spanish

Obtencion de compromiso

Habilidades de Ventas Aplicadas Collection

Con este curso forma a tu equipo sobre por qué y en qué momentos es necesario el compromiso y cómo obtenerlo de parte de los prospectos.

The Four Types of Leaders
Spanish

The Four Types of Leaders

Leadership Essentials Collection

Leadership is important for both professional and personal growth. Learn about the different styles, and discover which works best for you.
Your Personal Elevator Pitch
Spanish

Your Personal Elevator Pitch

Networking Collection

Learn what a personal elevator pitch is and why it’s important in networking. Understand how to create one with this course.
The Importance of Goal Setting
Spanish

The Importance of Goal Setting

Coaching & Mentoring Essentials Collection

Learn how setting goals for yourself will help you stay motivated and focused at work, as well as improve your productivity.
Initiating a Project
Spanish

Initiating a Project

Project Management Essentials Collection

When you have multiple tasks that need to be done simultaneously, knowing how to get started is the first step in completing the project.
OSHA Severe Injury Reporting and Record Keeping
Spanish

OSHA Severe Injury Reporting and Record Keeping

OSHA: Workplace Safety Collection

Learn how injuries and illnesses are categorized by OSHA and how to maintain and post records in line with OSHA requirements with this course.
Interpreting Body Language
Spanish

Interpreting Body Language

Communication Skills Applied Collection

Train your teams on the importance of body language and help them understand the ways people communicate without words with this course.
La importancia del orden y la limpieza en el lugar de trabajo
Spanish

La importancia del orden y la limpieza en el lugar de trabajo

Fundamentos de Seguridad en el Lugar de Trabajo Collection

Este curso online muestra la importancia de una buena limpieza y orden en el lugar de trabajo para evitar riesgos y peligros cotidianos.

Como crear tu proceso de ventas
Spanish

Como crear tu proceso de ventas

Fundamentos de Ventas Collection

Forma a tu equipo de ventas sobre el proceso de ventas, el ciclo de vida del cliente, la generación de leads y otros términos importantes.

Como anticiparse a las necesidades de los clientes
Spanish

Como anticiparse a las necesidades de los clientes

Atencion al Cliente Avanzado Collection

Forma a tu equipo con este curso online sobre cómo anticiparte a las necesidades de tus clientes y por qué es tan importante.
Conflict Management
Spanish

Conflict Management

Leadership Tool Kit Collection

Knowing how and when to intervene in situations and resolve workplace conflicts is a crucial part of being a successful leader.
Prioritizing Prospects
Spanish

Prioritizing Prospects

Sales Skills Applied Collection

Maximize the number of deals you close by learning to prioritize your sales prospects that are most likely to convert.
Being Positive
Spanish

Being Positive

The Leadership Role Model Collection

Train yourself in positivity. Learn how improving your positivity both in your own role and within your team at work can help boost morale.
Going Remote
Spanish

Going Remote

Workplace Essentials Collection

As remote work becomes more common, learn about the challenges of taking work out of the office and ways to overcome them.
Use of External Drives
New
Spanish

Use of External Drives

Cybersecurity Essentials Collection

Train everyone on the benefits of external drive usage and show them how to keep their external drive secure with this course.
Dealing with Grief
Spanish

Dealing with Grief

Mindfulness Collection

Train everyone on the feelings grief can bring. Teach them how to use support techniques with this course.
What Is Social Engineering
Spanish

What Is Social Engineering

Information Technology Collection

Step into the mind of a social engineer to understand how they target victims.
La lealtad del cliente
Spanish

La lealtad del cliente

Fundamentos de Atencion a Clientes Collection

Forma a tu equipo con este curso online sobre los beneficios de la retención de clientes, cómo generar y mantener la lealtad.

Como tratar una queja de manera satisfactoria
Spanish

Como tratar una queja de manera satisfactoria

Fundamentos de Atencion a Clientes Collection

Forma a tu equipo sobre cómo garantizar que las quejas se aborden de manera efectiva y encontrar una buena solución, con este curso online.
Tipos de discriminacion
Spanish

Tipos de discriminacion

Diversidad e Inclusion Collection

Este curso ayudará a tu equipo a entender qué es la discriminación y cómo evitar contribuir a una cultura de discriminación en el trabajo.
Waterfall in Practice
Spanish

Waterfall in Practice

Project Management Mastery Collection

This means tracking and reporting are straightforward. Train your Project Managers on the core principles and the stages of the Waterfall methodology with this course.
Comprender por que se pierden los acuerdos
Spanish

Comprender por que se pierden los acuerdos

Ventas Avanzadas Collection

Forma a tu equipo con este curso online sobre la mejor manera de abordar la pérdida de acuerdos y cómo reactivar el interés de tus clientes.
Habilidades para hacer preguntas
Spanish

Habilidades para hacer preguntas

Habilidades de Ventas Aplicadas Collection

Este curso online ofrece varias técnicas para hacer preguntas, cómo y cuándo usarlas, y cómo variar las preguntas para lograr resultados.
Keeping your Mobile Safe
Spanish

Keeping your Mobile Safe

Cybersecurity Essentials Collection

When phones get into the wrong hands, sensitive info is at risk. This course shows why keeping phones safe is vital and how to do it.
Inclusion de genero
Spanish

Inclusion de genero

Diversidad e Inclusion Collection

Este curso online mostrará a tu equipo los beneficios de la inclusión de género y la razón por la que es fundamental en el lugar de trabajo.
Managing a Successful Contact Center
Spanish

Managing a Successful Contact Center

Customer Success and Service Collection

This course is for managers who want to take their team’s skills from functional to fantastic—helping customers in a way that creates brand fanatics. you’ll review the most important roles a manager plays at a contact center, and how to choose the best tools for your team.
Your Personal Brand Story
Spanish

Your Personal Brand Story

Career Management Collection

Learn what a personal brand story involves and how to create your own mission statement with this course.
The Entrepreneurial Mindset
Spanish

The Entrepreneurial Mindset

Entrepreneurship Collection

An entrepreneurial mindset is a set of skills that lets people identify and maximize opportunities, overcoming and learning from setbacks, in order to succeed.
Customer Service Coaching
Spanish

Customer Service Coaching

Customer Service Mastery Collection

Train customer service managers and team leaders on 1 -to-1 coaching and group training with this course. Whether they’re in face-to-face or remote roles, customer service employees are essential to the customer experience.
AI-Powered Copy
Spanish

AI-Powered Copy

Marketing Skills Mastery Collection

Train your content teams on the benefits and limitations of AI-powered copywriting tools. Help them decide which AI-powered copywriting tool would be suitable for them.
Sales Strategies: The Power of Resellers
Spanish

Sales Strategies: The Power of Resellers

Sales Mastery Collection

Learn the role a reseller can play in boosting sales and how to build a successful relationship with a reseller with this course.
Unlocking Your Potential
Spanish

Unlocking Your Potential

Career Management Collection

Train everyone on ways to unlock their potential and understand their value with this course.
Agile in Practice
Spanish

Agile in Practice

Project Management Mastery Collection

Being agile means being quick, nimble, and flexible. Train your project managers on the core values and the pros and cons of the Agile methodology with this course.
Managing Business Resilience
Spanish

Managing Business Resilience

Business Continuity Collection

Train your leaders on the key features of business resilience. Teach them strategies to manage it with this course.
Tackling Debt
Spanish

Tackling Debt

Personal Finances Collection

Train everyone on how debt works, the difference between good and bad debt, and how to form a plan to get out of debt with this course.
Being Confident
Spanish

Being Confident

Leadership Essentials Collection

This course will teach you about being confident in the workplace, and how putting yourself out there can help advance your career.
Manipulacion manual
Spanish

Manipulacion manual

Fundamentos de Seguridad en el Lugar de Trabajo Collection

Forma a tu equipo con este curso online sobre cómo manipular correctamente los objetos pesados para prevenir lesiones y accidentes.

Como convertirte en un lider inclusivo
Spanish

Como convertirte en un lider inclusivo

Diversidad e Inclusion Collection

Ayuda a tu equipo a entender qué es el liderazgo inclusivo y cómo la inclusión beneficia a las compañías, con este curso online.
Planning a Project
Spanish

Planning a Project

Project Management Essentials Collection

Making a plan is key for completing projects. Learn how to set and assign tasks, and how to streamline processes for maximum productivity.
Connecting with Customers
Spanish

Connecting with Customers

Retail Essentials Collection

Train your retail teams on how to connect with customers well, and why connecting well with customers is so important.
Learning Styles
Spanish

Learning Styles

Learning Essentials Collection

Start here to learn how we learn. This course covers the various learning styles as well as the theories for and against using them.
Creating an Inclusive Environment for the Hybrid Workforce
Spanish

Creating an Inclusive Environment for the Hybrid Workforce

Hybrid Working Collection

Teach your managers how to create an inclusive environment for your hybrid workforce with this course.
Choosing the Right Project Methodology
Spanish

Choosing the Right Project Methodology

Project Management Mastery Collection

Train your Project Managers on choosing the right project management methodology and on combining multiple ones with this course.
Customer Insights and Analysis
Spanish

Customer Insights and Analysis

Marketing Skills Applied Collection

Train marketing teams on customer insights and analysis. Teach them how to plan a customer insight & analysis strategy with this course.
Selling The Proposed Solution
Spanish

Selling The Proposed Solution

Sales Essentials Collection

Today’s customers are spoiled for choice. So, getting them is trickier. This course covers solution selling, a no-fail sales technique.
The Rewards of Taking Risks
Spanish

The Rewards of Taking Risks

Risk and Uncertainty Collection

Train your teams on the rewards of taking risks. Show them different attitudes to risk-taking and the benefits they bring with this course.
Importance of Onboarding
Spanish

Importance of Onboarding

Recruitment Essentials Collection

Hold on to every talented new hire, and decrease turnover by creating and implementing an effective onboarding process.
Introduction to Marketing Automation
Spanish

Introduction to Marketing Automation

Marketing Essentials Collection

Discover how marketing automation can save you time and lighten your workload so that you can get ahead on important tasks.
Inbound vs Outbound Marketing
Spanish

Inbound vs Outbound Marketing

Marketing Skills Mastery Collection

Train your marketing teams on the benefits of inbound and outbound marketing techniques with this course.
Presenting with Power: Hints and Tips
Spanish

Presenting with Power: Hints and Tips

Presentation Skills Collection

Train your teams on the importance of presenting with power. Teach them how to present with power with this course.
Building a Proactive Safety Culture
Spanish

Building a Proactive Safety Culture

Safety Leadership Collection

Train your managers on the benefits of a proactive safety culture and show them how to build it with this course.
Managing Customer Expectations
Spanish

Managing Customer Expectations

Customer Service Essentials Collection

This course will teach your teams how to manage customer expectations to ensure a seamless and satisfying customer experience.
Sexual Harassment
Spanish

Sexual Harassment

Compliance Essentials Collection

Learn how to create a safe workplace, and how to effectively respond to incidents of sexual harassment in the workplace.
Use the Handrail
Spanish

Use the Handrail

Workplace Essentials Collection

Over 1 million people in the US fall downstairs every year. This brief course covers safety practices and the importance of handrails.
Near Misses and Workplace Safety
Spanish

Near Misses and Workplace Safety

Workplace Housekeeping Collection

Train everyone on near misses. Teach them how to report them and how to create a workplace safety culture with this course.
Learning to Stay Calm
Spanish

Learning to Stay Calm

Mindfulness Collection

Train everyone on the benefits of staying calm and teach them how to use techniques to help them with this course.
The Perfect Hybrid Working Policy
Spanish

The Perfect Hybrid Working Policy

Hybrid Working Collection

Learn why a policy for hybrid work is important and how to create one for your employees with this course.
Secure Remote Working
New
Spanish

Secure Remote Working

Cybersecurity Essentials Collection

Train your teams on the benefits of secure remote working and show them best practices on remote-working security with this course.
HTML Development for Everyone
Spanish

HTML Development for Everyone

Coding for Everyone Collection

Train everyone on the basics of HTML. Teach them what HTML is, and what it can and can’t do, with this course.
Driving and Using Your Phone
Spanish

Driving and Using Your Phone

Workplace Essentials Collection

Learn about the dangers of texting and driving, and how you can resist the urge to pick up your cellphone when you’re behind the wheel.
Deep Reinforcement Learning
Spanish

Deep Reinforcement Learning

Artifical Intelligence Essentials Collection

Train everyone on how deep reinforcement learning works and how it’s used in artificial intelligence with this course.
Cross-Selling and Upselling
Spanish

Cross-Selling and Upselling

Customer Service Essentials Collection

This course covers how to choose appropriate methods of cross-selling or upselling to keep both business and the customer happy.
Usa el pasamanos
Spanish

Usa el pasamanos

Fundamentos de Seguridad en el Lugar de Trabajo Collection

Este curso online ayudará a tu equipo a comprender las consecuencias de una caída y cómo subir y bajar las escaleras en forma segura.
Communicating with a Millennial
Spanish

Communicating with a Millennial

Teamwork Essentials Collection

As technology changes, so do the way we communicate with each other. Learn about the methods of communication that millennials use.
Driving Innovation
Spanish

Driving Innovation

Business Innovation Collection

Innovation is everwhere. Learn how to drive innovation in the workplace and achieve goals that previously seemed unreachable.
Handling Food Safely
Spanish

Handling Food Safely

Food Safety Essentials Collection

Help your employees understand how food contamination happens. Show them food hygiene best practices and guidelines with this course.
Conduce con prudencia en el sitio de trabajo
Spanish

Conduce con prudencia en el sitio de trabajo

Fundamentos de Seguridad en el Lugar de Trabajo Collection

Este curso online te ayudará a reconocer las consecuencias de superar el límite de velocidad y cómo inculcar una “cultura del cuidado”.
Managing Up
Spanish

Managing Up

Communication Skills Applied Collection

Assigning responsibilities and tasks to team members is a big part of being a manager. Learn about managing up, and how to apply techniques to manage up effectively.
Preparing to Network - Research and Prep
Spanish

Preparing to Network - Research and Prep

Networking Collection

Learn how to use preparation and research timelines for networking, and how to research networking contacts effectively with this course.
Being Authentic
Spanish

Being Authentic

Leadership Essentials Collection

Learn about the importance of being authentic in the workplace, and how this can help you build a healthy relationship with your team.
Informar sobre un peligro
Spanish

Informar sobre un peligro

Fundamentos de Seguridad en el Lugar de Trabajo Collection

Con este curso online aprenderás a detectar diferentes tipos de peligros en el lugar de trabajo y cómo reportarlos en forma correcta.
Dealing with Stressful Situations
Spanish

Dealing with Stressful Situations

Retail Essentials Collection

Train your retail teams on why situations become stressful and how to handle them to reduce their own levels of stress.
Training Millennials
Spanish

Training Millennials

Teamwork Essentials Collection

With the rise of technology, learning and development have also changed. That means that your training approach should adapt as well.
PCI DSS - Payment Card Compliance
Spanish

PCI DSS - Payment Card Compliance

Cybersecurity Essentials Collection

Learn what PCI DSS is, and how becoming PCI compliant will help make credit cards and other online payments more secure for you and your customers.
Effective Meetings
Spanish

Effective Meetings

Leadership Tool Kit Collection

An important part of being a leader is knowing how to hold effective meetings. Learn how to make pointless meetings a thing of the past.
Leading with Empathy
Spanish

Leading with Empathy

The Leadership Role Model Collection

As a leader you'll need to empathize to build stronger relationships within your team and motivate staff by learning how to lead with empathy.
Penetration Testing
New
Spanish

Penetration Testing

Cybersecurity Essentials Collection

Train your IT, operations, and security managers on penetration testing, its importance, and the types of penetration testing.
Auditorias de cumplimiento y de seguridad informatica
Spanish

Auditorias de cumplimiento y de seguridad informatica

Seguridad Informtica Collection

Forma a tu equipo sobre por qué una auditoría eficaz ayudará a preservar la seguridad de los datos de tus clientes y consumidores.
Talent Management and Development
Spanish

Talent Management and Development

HR Essentials Collection

Learn how proper talent management within an organization could be the key to taking performance from average, to excellent.
Establishing a Coaching Culture
Spanish

Establishing a Coaching Culture

Coaching & Mentoring Essentials Collection

By creating a coaching culture within your organization, you’ll help establish a problem-solving mindset and boost everyone’s productivity.
Workstation Ergonomics
Spanish

Workstation Ergonomics

Workplace Essentials Collection

If your workstation isn’t set up to suit you best, then your productivity will suffer. Learn how to make your area safe and comfortable.
Promoting Talent
Spanish

Promoting Talent

Leadership Tool Kit Collection

Discover how promoting talent within your organization will boost your team’s morale, as well as their overall productivity and success.
The Basics of Financial Management
Spanish

The Basics of Financial Management

Finance Essentials Collection

Learn the fundamentals of financial management and eliminate the headache of keeping your books and affairs in order.
Mastering Cold Emailing
Spanish

Mastering Cold Emailing

Sales Mastery Collection

Train your sales teams on cold emailing. Help them create an effective cold emailing approach with this course.
Servicio al cliente a traves de las redes sociales
Spanish

Servicio al cliente a traves de las redes sociales

Atencion al Cliente Avanzado Collection

Forma a tu equipo con este curso sobre cómo usar las redes sociales para dar un buen servicio y relacionarte exitosamente con los clientes.
The Importance of Procedures
Spanish

The Importance of Procedures

Retail Essentials Collection

Train your retail teams on the benefits of following procedures and on different types of retail policies with this course.
Confronting Discrimination
Spanish

Confronting Discrimination

Diversity and Inclusion Collection

Understand why confronting discrimination is important and train your teams on how to confront discrimination effectively with this course.
How to Sell Ethically
Spanish

How to Sell Ethically

Sales Mastery Collection

Traditional selling techniques can seem pushy, which makes customers wary of buying. Learn more about what ethical selling is with this course.
La venta de la solucion propuesta
Spanish

La venta de la solucion propuesta

Fundamentos de Ventas Collection

Con este curso online ayuda a tu equipo a comprender los métodos utilizados en la venta de soluciones.

Raising Low Self-Esteem
Spanish

Raising Low Self-Esteem

Mindfulness Collection

Train everyone on the signs of low self-esteem and show them techniques that will help them raise it with this course.
Como poner en practica la positividad
Spanish

Como poner en practica la positividad

Atencion al Cliente Avanzado Collection

Entrena a tu equipo en cómo interactuar con cada cliente de forma positiva y cómo ser positivo puede facilitar la resolución de problemas.
Growth Mindset
Spanish

Growth Mindset

Learning Essentials Collection

See how you can implement a growth mindset in both your professional and personal life, and experience the resulting benefits.
Good Money Habits: Personal Budget Management
Spanish

Good Money Habits: Personal Budget Management

Personal Finances Collection

Take control of your finances. Train everyone on creating a budget plan and teach them helpful budgeting tools with this course.
Toma de decisiones
Spanish

Toma de decisiones

Fundamentos de Liderazgo Collection

Forma a tu equipo con este curso online sobre cómo evitar la incertidumbre, tomar mejores decisiones con confianza y liderar con éxito.

Key Traits of a Successful Networker
Spanish

Key Traits of a Successful Networker

Networking Collection

Learn the 7 key traits of a successful networker and understand how to improve your key networking traits with this course.
Financial Ratios
Spanish

Financial Ratios

Finance Training Essentials Collection

Train your managers on evaluating corporate financial statements by applying financial ratios with this course.
What is Digital Transformation
Spanish

What is Digital Transformation

Digital Transformation Collection

Learn how digital transformation works. Teach your managers and leaders the benefits of digital transformation with this course.
Building Relationships and Networking
Spanish

Building Relationships and Networking

Entrepreneurship Collection

Building good working relationships is difficult, but it’s important in business. Learn how to build and maintain them with this course.
Self-Service Customer Management
Spanish

Self-Service Customer Management

Customer Service Mastery Collection

This course is perfect for business owners and managers who want to deliver a better self-service experience. You will learn the difference between good and bad self-service, the benefits of providing a good self-service experience and some methods to improve self-service customer management.
Digital Marketing: LinkedIn and Social Media
Spanish

Digital Marketing: LinkedIn and Social Media

Marketing Skills Applied Collection

Train your marketing teams on the benefits of LinkedIn & social media and on how to find the most suitable platforms for your business.
Building a Culture of Adaptability
Spanish

Building a Culture of Adaptability

Adaptive Leadership Collection

Train your managers on the characteristics of an adaptive organization and the challenges of building a culture of adaptability.
Practicing Positivity
Spanish

Practicing Positivity

Customer Service Applied Collection

Learn how to interact with every customer in a positive manner, and see how positive energy can make problem-solving easier.
The Basics of Accounting
Spanish

The Basics of Accounting

Finance Training Essentials Collection

Learn the basics of accounting and train your managers on key financial statements with this course.
Achieving Clarity
Spanish

Achieving Clarity

Customer Service Applied Collection

If you deal with customers in any capacity, then achieving clarity in your communication is an absolute must. Learn how to with this course.
Millennials and Technology
Spanish

Millennials and Technology

Teamwork Essentials Collection

Learn about the unique relationship that millennials have with technology compared to other generations, and what role this plays at work.
Critical Observation
Spanish

Critical Observation

Business Innovation Collection

Discover how sharp critical observation skills can help you spot and prevent workplace issues, and help solve problems that arise.
Shortening your Sales Cycle
Spanish

Shortening your Sales Cycle

Sales Mastery Collection

Train your sales managers on the importance of the Sales Cycle in business and show them how to shorten the sales cycle with this course.
Conflict Management Using EQ
Spanish

Conflict Management Using EQ

Emotional Intelligence Collection

Developing your team EQ means they will be able to assess their own feelings, acknowledge and empathize with those of their colleagues.
Visualizing Data
Spanish

Visualizing Data

Data Analysis Collection

Learn how visualizing data will make your information easy to understand and understand how to create effective data visualizations.
Effective Exit Meetings
Spanish

Effective Exit Meetings

Employee Termination Collection

Train your managers and HR staff on the importance of handling exit meetings effectively and with professionalism with this course.
Empoderamiento del servicio al cliente
Spanish

Empoderamiento del servicio al cliente

Atencion al Cliente Avanzado Collection

Forma a tu equipo con este curso online sobre qué significa empoderar el servicio al cliente, sus beneficios y estrategias para lograrlo.
Having Tough Conversations
Spanish

Having Tough Conversations

Employee Termination Collection

Train your HR staff and managers on how to prepare for and have difficult conversations with stuff with this course.
Como mantener tu celular seguro
Spanish

Como mantener tu celular seguro

Seguridad Informtica Collection

Forma a tu equipo sobre la importancia de mantener tu teléfono seguro y asegurarte de que tus dispositivos estén en manos seguras.
Data Ownership
Spanish

Data Ownership

Data Analysis Collection

Learn what data ownership is. Find out what data owners are and what they do, and learn how they compare to data stewards with this course.
Do Not Speed On Site
Spanish

Do Not Speed On Site

Workplace Essentials Collection

Speeding on site is a serious problem that causes accidents every year. This course will cover the importance of following the speed limit.
Motivating Others
Spanish

Motivating Others

Leadership Tool Kit Collection

Discover how you can be a leader that always motivates your team, boosting their happiness, engagement, and productivity at work.
Carrying And Ending a Conversation
Spanish

Carrying And Ending a Conversation

Networking Collection

Learn how to successfully carry and end a conversation and how to avoid common mistakes with this course.
First Impressions
Spanish

First Impressions

Recruitment Essentials Collection

It’s not impossible to recover from a bad first impression. But it is easier to make sure you present your best self the first time around.
Code of Conduct and Working Well with Everyone
Spanish

Code of Conduct and Working Well with Everyone

Compliance Essentials Collection

Learn how to write a great code of conduct for your company, and how a well-written code of conduct helps a company and its employees.
Food Safety Management Systems
Spanish

Food Safety Management Systems

Food Safety Essentials Collection

Train your teams on food safety management systems and show them how to use HACCP principles to create food safety management systems.

Effective Presentations
Spanish

Effective Presentations

Sales Essentials Collection

The way you present a product is almost as important as the product itself. This course teaches all about effective presentations.
Monitoring Progress
Spanish

Monitoring Progress

Project Management Applied Collection

To reach your goals, you need to identify your starting point and keep checking as you make progress. Learn how to track the progress of your projec with this course.
GDPR
Spanish

GDPR

Cybersecurity Essentials Collection

The GDPR protects personal data in the EU, but also data that leaves the EU. If you do business with the EU this course is for you.
The Importance of Sleep
Spanish

The Importance of Sleep

Well-Being Essentials Collection

Learn about why getting enough sleep is critical for performing well on the job and how it affects your physical and mental well-being.
Common Networking Pitfalls
Spanish

Common Networking Pitfalls

Networking Collection

Learn the most common networking pitfalls. Understand the impact they can have on your networking with this course.
La importancia de compartir comentarios de retroalimentacion de ventas
Spanish

La importancia de compartir comentarios de retroalimentacion de ventas

Fundamentos de Ventas Collection

Forma a tu equipo con este curso online sobre la importancia de los comentarios de retroalimentación para mejorar la experiencia de ventas.
Taking Accountability
Spanish

Taking Accountability

Leadership Essentials Collection

This course covers accountability, and how taking responsibility for mistakes in the workplace can improve every part of the business.
Seguridad de la red y computacion en la nube
Spanish

Seguridad de la red y computacion en la nube

Seguridad Informtica Collection

Forma a tu equipo con este curso que te mostrará formas de reducir los riesgos de ciberataques y de garantizar la protección de tus datos.
The Power of Silence
Spanish

The Power of Silence

Coaching & Mentoring Essentials Collection

Coaching doesn’t just mean doing all the talking. It also means knowing when to be silent, and how to improve communication between people.
Being Curious
Spanish

Being Curious

Entrepreneurship Collection

Curiosity is the thirst for knowledge. Curiosity is an essential skill for an entrepreneur. Learn how to expand and improve your curiosity with this course.
Curating the Right Content
Spanish

Curating the Right Content

Marketing Essentials Collection

Maintain your business’s social media presence by learning how to curate relative content for your audience to engage with.
Ethics and Artificial Intelligence
Spanish

Ethics and Artificial Intelligence

Artifical Intelligence Essentials Collection

Train everyone on the key ethical considerations to make with the use of artificial intelligence with this course.
Ataques al Internet de las cosas
Spanish

Ataques al Internet de las cosas

Seguridad Informtica Collection

Forma a tu equipo con este curso online sobre cómo reforzar las medidas de seguridad del internet de las cosas y evitar un ataque.

A Healthy Manager is a Good Manager
Spanish

A Healthy Manager is a Good Manager

The Leadership Role Model Collection

Being a manager may make it more challenging to take care of your health, but failing to do so will affect you and everyone on your team.
Obtaining Commitment
Spanish

Obtaining Commitment

Sales Skills Applied Collection

Getting prospects to commit is no easy task. But with the right skills and approach, you can build strong relationships with each one.
Recognizing Your Privilege
Spanish

Recognizing Your Privilege

Diversity and Inclusion Collection

Train your employees on privilege in the workplace, and help them understand how to use their privilege to benefit their coworkers.
Stress, Fear, and Panic
Spanish

Stress, Fear, and Panic

Mindfulness Collection

Train everyone on the signs that show stress, fear, or panic might be taking over. Show them ways to manage these feelings with this course.
El servicio al cliente no es un centro de costos
Spanish

El servicio al cliente no es un centro de costos

Atencion al Cliente Avanzado Collection

Forma a tu equipo con este curso sobre qué hace que el servicio al cliente sea un centro de ganancias en lugar de un centro de costos.
Working With Upset Customers
Spanish

Working With Upset Customers

Customer Success and Service Collection

In this course, you’ll learn why customers get upset and how to defuse those situations with an effective apology and action plan for making things right. Then, you’ll learn to spot when customers go too far, so you can protect yourself from abuse.
The Role of Hygiene in the Workplace
Spanish

The Role of Hygiene in the Workplace

Workplace Housekeeping Collection

Teach your teams why good personal hygiene at work is vital. Show them how to reduce risks of hygiene hazards with this course.
Using Positive Visualization
Spanish

Using Positive Visualization

Presentation Skills Collection

Train your teams on positive visualization. Teach them how to apply visualization techniques for successful presentations with this course.
Como cultivar la relación con los clientes
Spanish

Como cultivar la relación con los clientes

Atencion al Cliente Avanzado Collection

Forma a tu equipo de venta sobre la importancia de cultivar buenas relaciones con los clientes con este curso online.
What is Machine Learning
Spanish

What is Machine Learning

Artifical Intelligence Essentials Collection

Understand what machine learning is. Learn some of the common types of machine learning. See how it impacts our lives with this course.
Como acortar tu ciclo de ventas
Spanish

Como acortar tu ciclo de ventas

Ventas Avanzadas Collection

Este curso online ayudará a tu equipo de ventas a aprovechar el tiempo, acortar el ciclo de ventas, aumentar la confianza y las ventas.
Celebrating Success
Spanish

Celebrating Success

Teamwork Essentials Collection

Do you celebrate success at work? This course covers how celebrating boosts staff morale and productivity and shows you how to do it right.
How to Protect Yourself Against Phishing Attacks
Spanish

How to Protect Yourself Against Phishing Attacks

Information Technology Collection

In this course, you’ll learn exactly what you’re dealing with in a phishing attack, as well as how to spot one. Most importantly, you’ll pick up immediately applicable tips to prevent theft and stop attackers in their tracks.
Network Security and Cloud Computing
Spanish

Network Security and Cloud Computing

Cybersecurity Essentials Collection

Whether you’re a business owner, or an employee, knowing how to protect your data and systems from cyberattacks is essential.
La importancia de la capacitacion
Spanish

La importancia de la capacitacion

Fundamentos de Recursos Humanos Collection

Este curso online muestra cómo la capacitación y el desarrollo continuos impulsan la productividad de tu equipo y mejoran tu empresa.

Communicating Openly
Spanish

Communicating Openly

Teamwork Essentials Collection

This short course covers the advantages of communicating openly and honestly with your workforce, and how to encourage your teams to do it.
Humility
Spanish

Humility

Leadership Essentials Collection

This course focuses on humility, and how demonstrating this trait can help you become a better, more approachable leader for your team.
Meeting Deadlines
Spanish

Meeting Deadlines

Work Ethic Collection

From delivering work projects on time to following our favorite soccer teams. Learn how to set realistic deadlines, and train your team on achieving their deadlines, too.
Emotional and Cultural Intelligence
Spanish

Emotional and Cultural Intelligence

Leadership Essentials Collection

Learning how to read emotions and adapt to different cultures helps teams work together more efficiently and improves work relationships.

The 7 Skills of Critical Thinking
Spanish

The 7 Skills of Critical Thinking

Business Innovation Collection

Develop your critical thinking skills and keep up with the rapidly changing business world that’s full of problems to be solved.
Discovering Your Strengths And Weaknesses
Spanish

Discovering Your Strengths And Weaknesses

Career Management Collection

Train your staff on identifying their strengths and weaknesses. Show them how to strengthen their weaknesses with this course.
Keeping Prospects Engaged
Spanish

Keeping Prospects Engaged

Sales Essentials Collection

This course will help your teams develop skills to keep prospects engaged and invested, so they’re more likely to sign on the dotted line.
Acoso y violencia
Spanish

Acoso y violencia

Fundamentos de Recursos Humanos Collection

Este curso te ayudará a mejorar los esfuerzos para erradicar el acoso laboral por medio de la capacitación y un enfoque de tolerancia cero.
Manejo de los equipos de servicio al cliente a distancia
Spanish

Manejo de los equipos de servicio al cliente a distancia

Atencion al Cliente Avanzado Collection

Forma a tu equipo con este curso online que les ayudará a comprender las herramientas y técnicas para manejar equipos a distancia.
Como mantener la interaccion con los prospectos
Spanish

Como mantener la interaccion con los prospectos

Fundamentos de Ventas Collection

Forma a tu equipo en las habilidades para mantener a los prospectos comprometidos e involucrados y aumentar las ventas.
Food Allergy Awareness
Spanish

Food Allergy Awareness

Food Safety Essentials Collection

Train your staff on how allergens must be displayed in product packaging and how to follow guidelines to prevent allergen contamination.
Creative Thinking
Spanish

Creative Thinking

Business Innovation Collection

Discover ways to hone your creative thinking skills and apply them to solving problems and addressing challenges at work.
Managing Project Risk
Spanish

Managing Project Risk

Project Management Applied Collection

Find out how to decide if a risk is worth taking in projects, how to track risks, and what processes are involved in making that decision.
Becoming a Master Orator
Spanish

Becoming a Master Orator

Presentation Skills Collection

Train everyone on implementing persuasive speeches. Teach them how to use rehearsal techniques with this course.
Hybrid Working: Managing Employee Experiences In-House vs Remote
Spanish

Hybrid Working: Managing Employee Experiences In-House vs Remote

Hybrid Working Collection

Train your managers and leaders on common employee issues when hybrid working, and show them how to improve the hybrid experience for your employees with this course.
Dealing with Stress
Spanish

Dealing with Stress

Well-Being Essentials Collection

Knowing how to deal with stress in the workplace will help prevent harmful effects on your health and keep your productivity levels high.
Understanding Customer Types - Personas
Spanish

Understanding Customer Types - Personas

Customer Service Mastery Collection

Train your customer service teams and managers on customer personas. Show them how to use personas to improve customer service. Customer personas are created by brands to represent their current and target audiences.
What is a Digital Transformation Strategy
Spanish

What is a Digital Transformation Strategy

Digital Transformation Collection

Train your teams on what Digital Transformation Strategy is and how to launch it correctly avoiding costly and time-consuming pitfalls.
Asumir responsabilidad
Spanish

Asumir responsabilidad

Fundamentos de Liderazgo Collection

Este curso online mostrará a tu equipo cómo asumir la responsabilidad en forma gradual, reflexionar sobre su rol y mejorar sus relaciones.

Como gestionar los procedimientos disciplinarios
Spanish

Como gestionar los procedimientos disciplinarios

Fundamentos de Recursos Humanos Collection

Este curso proporciona una guía paso a paso de los procedimientos disciplinarios y brinda consejos para lograr que sea imparcial y justo.
Sales Listening Skills
Spanish

Sales Listening Skills

Sales Essentials Collection

This course covers how to become an active listener and is ideal for anyone who wants to build better relationships with their prospects.
Structuring your Presentations
Spanish

Structuring your Presentations

Presentation Skills Collection

Train everyone on the benefits of structured presentations. Teach them how to improve the structure of their presentations with this course.
Sales Methodologies
Spanish

Sales Methodologies

Sales Mastery Collection

Sales methodologies are systems for selling. Train your skills on the SPIN, SNAP, Sandler, MEDDIC, Conceptual, & Customer-Centric sales methods.
Diversity Basics: Taking Action
Spanish

Diversity Basics: Taking Action

Diversity Collection

Learn how to make lasting change in your community.
Information Security
Spanish

Information Security

Cybersecurity Essentials Collection

Information is the most valuable commodity in the world, so you need to know how to keep it secure. Learn how with this infosec course.
Personal Development Plans and Sticking to Them
Spanish

Personal Development Plans and Sticking to Them

Career Management Collection

Train your employees on personal development plans, how to choose what should go in a PDP and how to stick to it with this course.
Collaboration and Developing EQ in Teams
Spanish

Collaboration and Developing EQ in Teams

Emotional Intelligence Collection

EQ refers to the ability to understand and manage your own emotions, and to empathize with others. Learn how to develop EQ in teams with this course.
Identity Theft
Spanish

Identity Theft

Cybersecurity Essentials Collection

Identity theft is an incredibly common crime, but it’s also very preventable. Learn how to protect yourself with this course.
Using Humor
Spanish

Using Humor

The Leadership Role Model Collection

Humor effectively creates a good atmosphere. Discover how the correct type of humor in the workplace can help boost morale and productivity in your team.
Como lograr la resolucion de problemas de forma eficaz
Spanish

Como lograr la resolucion de problemas de forma eficaz

Fundamentos de Atencion a Clientes Collection

Forma a tu equipo sobre cómo abordar situaciones problemáticas y proponer soluciones para mantener satisfechos a los clientes.
The Power of Analysis
Spanish

The Power of Analysis

Business Innovation Collection

Sharpen your business analysis skills so that you can spot opportunities to increase revenue, decrease costs, and bring value to the team.
Reporting a Hazard
Spanish

Reporting a Hazard

Workplace Essentials Collection

Hazards in the workplace have serious risks. So, spotting and reporting them is vital. This course shows how to report hazards correctly.
Data Breaches
Spanish

Data Breaches

Cybersecurity Essentials Collection

Understand the importance of preventing data breaches, and discover how to protect your company from them with this course.
The Impact of Training on Digital Change
Spanish

The Impact of Training on Digital Change

Digital Transformation Collection

Learn why training is important in digital change, and understand the value of ongoing training for digital change with this course.
Conciencia e inclusion LGBTQ+
Spanish

Conciencia e inclusion LGBTQ+

Diversidad e Inclusion Collection

Este curso online mostrará a tu equipo cómo tomar conciencia e incluir a todos los individuos LGBTQ+ contribuye al bienestar en el trabajo.
Coding and Cybersecurity
New
Spanish

Coding and Cybersecurity

Cybersecurity Essentials Collection

Train your teams on code-based security threats and show them how to adopt safer ways of working with technology with this course.
Persistence and Resilience
Spanish

Persistence and Resilience

Work Ethic Collection

While persistence will keep you going when the going's tough, resilience will help you get back up when you are knocked off course.
Email Etiquette
Spanish

Email Etiquette

Communication Skills Applied Collection

Embracing email etiquette will help you communicate clearly and effectively. Learn about email etiquette, its benefits, and best practices, with this course.
Becoming the Boss: A Guide for New Managers
Spanish

Becoming the Boss: A Guide for New Managers

Management Collection

Use this guide to transition seamlessly from employee to manager.
Thinking Logically
Spanish

Thinking Logically

Business Innovation Collection

Learn how developing your logical thinking skills will help you create strategies, and quickly resolve problems both in and out of work.
Fraude electronico y software antispam
Spanish

Fraude electronico y software antispam

Seguridad Informtica Collection

Forma a tu equipo sobre cómo detectar las señales del fraude electrónico para protegerte de sus ataques con este curso online.
Disclosure of Dismissals
Spanish

Disclosure of Dismissals

Employee Termination Collection

Train your managers and HR staff on the disclosure of dismissals. Show them how to minimize the disruption of a dismissal with this course.
Being Resourceful
Spanish

Being Resourceful

Business Innovation Collection

In business, you’ll rarely have all of the resources you need at your disposal. But being resourceful will allow you to succeed anyway.
Self-Limiting Beliefs
Spanish

Self-Limiting Beliefs

Mastering Happiness Collection

Train everyone on the types of self-limiting beliefs and where they might have come from with this course.
Encouraging Employee Stretch
Spanish

Encouraging Employee Stretch

Nurturing Talent Collection

Train your managers on encouraging employees to stretch their existing skills with this course.
Understanding your Health and Safety Responsibilities
Spanish

Understanding your Health and Safety Responsibilities

Safety Leadership Collection

Train your managers on the importance of creating a health and safety culture in the workplace with this course.
The Role of Partnerships
Spanish

The Role of Partnerships

Marketing Essentials Collection

Recognizing other businesses that complement your own and establishing a connection with them can help unlock valuable marketing strategies.
Dar seguimiento y mejora de la experiencia del cliente
Spanish

Dar seguimiento y mejora de la experiencia del cliente

Atencion al Cliente Avanzado Collection

Con este curso online forma a tu equipo sobre lo importante que es dar seguimiento y mejorar la experiencia del cliente.
Anti-Bribery Practices
Spanish

Anti-Bribery Practices

Compliance Essentials Collection

Bribery can be very harmful to a business. Learn how to set up anti-bribery compliance practices with this course. Watch trailer.
Active Shooter
Spanish

Active Shooter

Compliance Essentials Collection

Learn how to respond to an active shooter incident, how to be better prepared, and ways to reduce risk and harm with this course.
Staying Motivated
Spanish

Staying Motivated

Work Ethic Collection

Motivation is what drives you to achieve your goals. Learn why motivation is important, and how to stay motivated with this course.
Well-being and Productivity
Spanish

Well-being and Productivity

Well-Being Essentials Collection

Learn about why taking care of yourself, and your well-being is the first step to being happy and productive at work every day.
Customer Relationships
Spanish

Customer Relationships

Customer Service Essentials Collection

This course covers how to read a person’s behavior and assess situations accurately to build better customer relationships.
Introduction to Coaching
Spanish

Introduction to Coaching

Coaching & Mentoring Essentials Collection

Discover how coaching your team to learn and be self-sufficient will make them more independent, and increase their potential at work.
The Art of Storytelling
Spanish

The Art of Storytelling

Communication Skills Applied Collection

Improving storytelling skills can help you connect to colleagues, customers, and clients in new ways to give them great results. Learn when to use it with this course.
How to Protect Your Data
Spanish

How to Protect Your Data

Information Technology Collection

Modern-day theft scarcely resembles heists and burglaries of the past—it has evolved into the digital sphere, requiring us to learn new security practices alongside the old ones.

Handling Complaints Gracefully
Spanish

Handling Complaints Gracefully

Customer Service Essentials Collection

Want to know how your teams can deal with complaints and improve customer service simultaneously? This course will show them how.
Anti-Money Laundering
Spanish

Anti-Money Laundering

Compliance Essentials Collection

Learn what steps you can take towards AML compliance, to help you prevent incidents of money laundering in the workplace.
Humildad
Spanish

Humildad

Fundamentos de Liderazgo Collection

Forma a tu equipo con este curso online sobre cómo mejorar las relaciones laborales e impulsar el éxito a través de la humildad.
Giving Advice - Confidently
Spanish

Giving Advice - Confidently

Retail Essentials Collection

Train your retail teams on helping the customer choose products or services and on the importance of customers’ needs with this course.
Giving Effective Feedback
Spanish

Giving Effective Feedback

Coaching & Mentoring Essentials Collection

Giving effective feedback is essential to ensure teams are able to operate at their best, achieve their goals, and learn from mistakes.
Hacer frente a la discriminacion
Spanish

Hacer frente a la discriminacion

Diversidad e Inclusion Collection

Forma a tu equipo con este curso online sobre la importancia de hacer frente a la discriminación y crear un lugar de trabajo más seguro.

The Psychology of Learning
Spanish

The Psychology of Learning

Learning Essentials Collection

Learning or teaching new skills is a part of work. This course covers the psychology of learning and different types of learning theories.
The Flow of Money
Spanish

The Flow of Money

Finance Essentials Collection

Understanding how money flows will help you also understand how goods, services, and revenue flow in and out of your own organization.
Your Shop Window, Your Website
Spanish

Your Shop Window, Your Website

Marketing Essentials Collection

Learn the essentials of setting up your business online so that you can reach more potential customers, wherever they are in the world.
Do Not Avoid Low Performance
Spanish

Do Not Avoid Low Performance

Nurturing Talent Collection

Train your managers on handling low employee performance. Teach them how to address low performance using 1-to-1 coaching with this course.
Mindfulness
Spanish

Mindfulness

Mindfulness Collection

Train everyone on the principles of mindfulness and the role of meditation with this course.
Handling Difficult Customer Service Scenarios
Spanish

Handling Difficult Customer Service Scenarios

Customer Success and Service Collection

In this course, you’ll learn to tackle each of those difficult scenarios—beginning with regaining control over a conversation that’s gone off track. Click “Continue” when you’re ready to get started.
Building Trust and Respect
Spanish

Building Trust and Respect

Teamwork Essentials Collection

Establishing trust and respect among team members is a critical part of having a high-functioning team that produces its best possible work.
Organizacion de cables
Spanish

Organizacion de cables

Fundamentos de Seguridad en el Lugar de Trabajo Collection

Este curso online ayudará a tu equipo a entender la importancia de organizar los cables en tu estación de trabajo o alrededor de ella.
Leading Remote Teams
Spanish

Leading Remote Teams

Leadership Tool Kit Collection

With remote work on the rise, knowing how to lead a team that you can’t see in front of you has become more important than ever.
LGBTQ+ Awareness and Inclusion
Spanish

LGBTQ+ Awareness and Inclusion

Diversity and Inclusion Collection

Train your employees on LGBTQ+ awareness and inclusion, and help them understand how to support their colleagues.
Remote Team Communication
Spanish

Remote Team Communication

Remote Leadership Collection

Train your managers on methods of remote communication for successful leadership with this course.
Building Benefits
Spanish

Building Benefits

Sales Essentials Collection

Know the difference between features and benefits? This course will make sure you do, as well as teach you how to use them to make a sale.
Gestion de los clientes de autoservicio
Spanish

Gestion de los clientes de autoservicio

Atencion al Cliente Avanzado Collection

Forma a tu equipo con este curso online sobre los beneficios de brindar una buena experiencia de autoservicio.

Dominar la llamada en frio
Spanish

Dominar la llamada en frio

Ventas Avanzadas Collection

Forma a tu equipo de ventas con este curso online que incluye los mejores métodos para dominar las llamadas de ventas en frío.

Improving your EQ
Spanish

Improving your EQ

Emotional Intelligence Collection

Train everyone on the importance of EQ in the workplace and show them how to improve their EQ with this course.
The Importance of Cash Flow
Spanish

The Importance of Cash Flow

Finance Essentials Collection

Learn about why cash flow matters so much, and what it can tell you about the health of a business at any given time.
The Danger of Viruses and Malware
Spanish

The Danger of Viruses and Malware

Cybersecurity Essentials Collection

Viruses and malware pose serious risks to a company. This course covers the dangers and how to prevent rogue agents from hijacking your data.
Using the Right Language
Spanish

Using the Right Language

Customer Service Applied Collection

Using the right language is important in any interaction. But when it comes to customer service, it’s absolutely essential.
Harnessing the Power of AI
Spanish

Harnessing the Power of AI

Artifical Intelligence Essentials Collection

Train everyone on the potential of AI to benefit society and show them how it may be used in the future with this course.
Virtual Selling
Spanish

Virtual Selling

Sales Mastery Collection

Virtual selling is replacing in-person sales conversations, and that's only going to increase. Train yourself and your team on virtual selling with this course.
What is Hybrid Working
Spanish

What is Hybrid Working

Hybrid Working Collection

Train your employees on hybrid working and teach them how to identify potential issues that can arise from hybrid working with this course.
Learning ROI
Spanish

Learning ROI

Learning Essentials Collection

This course covers learning ROI. You’ll learn its benefits and a simple way to calculate it to ensure your training is financially viable.
Types of Discrimination
Spanish

Types of Discrimination

Diversity and Inclusion Collection

Understand the different ways that people can experience discrimination. Learn how it manifests, and how to contribute to a discrimination-free environment.
LinkedIn: Using your Best Profile to Promote your Business
Spanish

LinkedIn: Using your Best Profile to Promote your Business

Online Social Presence Collection

Learn how to create a high-quality LinkedIn company page and build meaningful business relationships through high-value posts and featured content. Using LinkedIn for business builds your company’s digital presence, and connects you with potential partners, clients, and customers.

Managing Remote Customer Service Teams
Spanish

Managing Remote Customer Service Teams

Customer Service Mastery Collection

Train team leaders and managers on the challenges of managing a remote customer service team. Teach them how to overcome them. You probably already know the benefits of remote customer service teams.
Inspiring Others
Spanish

Inspiring Others

Leadership Essentials Collection

Learn how to inspire and motivate your team to perform at its best, creating a workplace that is happier and more productive for everyone.
Content Management Systems
Spanish

Content Management Systems

Marketing Skills Mastery Collection

Train your marketing teams on the benefits a CMS brings, and show them how to choose one that works for them with this course.
The Importance of Workplace Housekeeping
Spanish

The Importance of Workplace Housekeeping

Workplace Housekeeping Collection

Train everyone on the benefits of good workplace housekeeping and teach them techniques for good housekeeping practices with this course.
Understanding APIs
Spanish

Understanding APIs

Coding for Everyone Collection

Learn the basics of APIs. Understand what an API is and what it can do with this course.
Flexible and Remote Working
Spanish

Flexible and Remote Working

HR Essentials Collection

Explore the benefits that remote working can bring to your organization, and ditch the misconceptions surrounding flexible working.
Dealing with Sales Fear
Spanish

Dealing with Sales Fear

Sales Mastery Collection

Being nervous isn't helpful when trying to make a successful sale. Train on the causes of sales fears and teach them how to combat them with this course.
Show, Do Not Tell
Spanish

Show, Do Not Tell

Marketing Essentials Collection

This course will help you increase the effectiveness of your ads by teaching you how to best show the benefits of your product or service.
Working Smart
Spanish

Working Smart

Career Management Collection

Train your employees on working smart and show them tips on working smart with this course.

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Adding Audio to eLearning
Instructional Design
Instructional Design
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Adding Audio to eLearning

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Adding audio to eLearning—like can be a fun way to create a more immersive learning experience, add context, or provide helpful cues to learners.
eLearning videos: The go-to resource for learning.

eLearning videos: The go-to resource for learning.

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